Ian Spencer
Worcester,MA
Summary
Seasoned Manager with broad experience in both team leadership and project delivery. Possess strong strategic planning abilities, coupled with the capability to coordinate operational initiatives for maximum efficiency. Proven track record of driving process improvements, enhancing productivity, and implementing innovative solutions. Skilled in building strong relationships across all levels of an organization to achieve business goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Sub-Regional WHS Manager
Amazon Logistics
Boston, MA
10.2021 - Current
- Led the formulation of Health and Safety policies, processes, and procedures throughout the region.
- Analyzed EHS metrics and evaluated weekly/monthly incident trends to identify significant safety risks and allocate necessary resources for mitigation.
- Trained site leadership and associates to fulfill their responsibilities under each policy.
- Performed audits to assess the quality and delivery of mandatory safety training sessions.
- Conduct regular site safety audits to identify any equipment or processes that do not comply with regulations.
- Devised and deployed effective risk-mitigation strategies to enhance safety standards at delivery stations.
- Guided and oversaw compliance with local/regional and federal regulations as well as Amazon WHS policies.
Operations Manager
Amazon NAFC, BDL3: North Haven, CT
North Haven, CT
05.2019 - 10.2021
- Supervised 200+ associates in enhancing proficiency in PCF, ICQA, safety, and policies
- Directed Central Flow information and matrix to achieve productivity, head count, and balance goals across 4 floors during shift.
- Analyzed operational metrics and data, allowing for strategic development of logistical, personnel, and training plans
- Managed the training and development of NH leadership ranging from L4 to L6 levels, operating in a stretch-ops capacity. Spearheaded project changes that established standard work for path-specific processes.
- Established procedures & best practices for Amazon Robotics Floor Health operations
Ballistic and Coatings Program Manager (Remote)
DTD Group Inc. Sioux Falls, SD
Sioux Falls, SD
04.2014 - 04.2019
- Supervised, monitored, and led research and development for designated projects aimed at military or law enforcement applications
- Conducted research on market trends and partnered with military and law enforcement to address consumer demands.
- Deployed safety procedures and protocols to effectively test ballistic and safety applications.
- Maintained daily records of descriptive progress, safety audits and labeled documents.
Non-Commissioned Officer- Program Manager
United States Marine Corps/USMC Reserve Force
Brunswick, ME
06.2011 - 04.2019
- Provided professional-level tutoring on all aspects of combat material to assist with full understanding.
- Successfully oversaw the guidance and instruction of both subordinate and higher personnel in conducting combat operations along with M.O.U.T training.
- Drove the establishment of a culture centered on safety and accountability during the enhancement of combat arms proficiency, thereby achieving noteworthy reductions of 60% in both safety violations and casualty rates.
- Ensured meticulous accountability and organization of $50 million worth of personnel and operational gear during numerous training evolutions.
Police Officer First Class
Anne Arundel County Maryland- Eastern District 204 Pasadena Rd, Pasadena MD 21122
Pasadena, MD
09.2013 - 09.2016
- Utilized data analysis skills to identify, collect, and process crucial information and evidence required for effective legal case proceedings.
- Cultivated strong partnerships between officers, the community, and stakeholders to address investigations effectively, producing detailed reports that contributed to a 25% boost in trust within the Eastern District.
- Initiated, organized, and implemented traffic enforcement assignments, leveraging dynamic proactive policing strategies and forging partnerships with multidisciplinary task forces to curb or mitigate criminal activities in the vicinity.
- Obtained specialized training in Tactical Combat and Casualty Care, Field Force Operations, M.O.U.T., and ALERT Certification.
Safety & Security Manager
Lowe's Home Improvement
Plainville, CT
05.2010 - 06.2011
- Managed a diverse group of over 50 safety specialists and staff members. Responsibilities included developing training programs and providing guidance on loss prevention, safety measures, situational awareness, and first aid policies.
- Led safety and security operations by overseeing inventory management and compliance with quality standards at the store level. Prepared comprehensive reports for loss prevention, safety, and risk management functions to support corporate decision making.
- Maintained a solid track record of adherence to all relevant rules, guidelines and legislation to guarantee workplace safety.
- Performed audits to compile shrink budgets, accident frequency rates, and accident severity rate objectives. Addressed any inconsistencies found and initiated appropriate corrective measures.
- Successfully managed a team of 115 employees across 6 support programs encompassing HAZMAT, Fire Prevention, Personal Protective Equipment, Safety and Situational Awareness, and Equipment Operations.
Safety & Security Specialist
Shaw's Corporation
East Hartford, CT
01.2006 - 05.2010
- Achieved a significant decrease of 50% in injuries during business operations by conducting training sessions spanning emergency preparedness, life safety, and OSHA adherence with multiple levels of management.
- Conducting safety and security walk-through inspections of the facility, machinery, and safety equipment to ensure compliance with safety regulations
- Conducted comprehensive safety, loss and risk mitigation investigations both within and outside organization
- Updated Safety and Security guidelines leading to 100% compliance with government standards and zero occurrences of OSHA or DOT fees.
Education
Bachelor of Science - Political Science
University of Connecticut
Storrs, CT05.2010
Associate Degree - Criminal Justice
Manchester Community College
Manchester, CT12.2003
Skills
- Operational Management
- Risk Assessment
- Security Oversight
- Skill Enhancement Programs
- Project Coordination
- Certified in OSHA 30 Standards
- Law Enforcement Operations
- HAZMAT Management
- Quality Control Inspector
- Process Optimization
- Quality Assurance in Inventory
- Lean Six Sigma Methodology
- Proficient in Safety Compliance Standards
- Field Operations Management
- Crisis Response Management
Veteranspreference
Yes
Citizenship
United States
Certification
- OSHA 30
- CSP
- ISO: 9001, 27001, 45001
- Lean Six Sigma Green Belt
- GSO Incident Management Training
- ACLS
- CPR/AED
Timeline
Sub-Regional WHS Manager
Amazon Logistics
10.2021 - Current
Operations Manager
Amazon NAFC, BDL3: North Haven, CT
05.2019 - 10.2021
Ballistic and Coatings Program Manager (Remote)
DTD Group Inc. Sioux Falls, SD
04.2014 - 04.2019
Police Officer First Class
Anne Arundel County Maryland- Eastern District 204 Pasadena Rd, Pasadena MD 21122
09.2013 - 09.2016
Non-Commissioned Officer- Program Manager
United States Marine Corps/USMC Reserve Force
06.2011 - 04.2019
Safety & Security Manager
Lowe's Home Improvement
05.2010 - 06.2011
Safety & Security Specialist
Shaw's Corporation
01.2006 - 05.2010
Bachelor of Science - Political Science
University of Connecticut
Associate Degree - Criminal Justice
Manchester Community College
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