Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ian Sullivan

Converse,TX

Summary

Experience with team collaboration, content moderation, and moderation for forums and chat services. Has experience building PC's and loading operating systems as well as having experience with game engines such as Unity and Unreal Engine.

Overview

9
9
years of professional experience

Work History

Trust & Safety Agent

Apex Systems
07.2021 - Current

Responsibilities Include:

  • Knowledge of company moderation policy.
  • Knowledge of provided content moderation tools.
  • Knowledge of current social trends.
  • Make fair moderation decisions using internal policy.
  • Ability to work independently and with teams.

Website Developer

N/A
01.2015 - 06.2022
  • Used HTML, CSS and PHP to create web pages.
  • Used MySQL to create databases for accounts.
  • Used Xenforo technology to create forums.

Mechanic

Evo Entertainment
01.2020 - 07.2021
  • Troubleshoot and fix multiple varying types of arcade game cabinets.
  • Troubleshoot and fix Brunswick pinsetters and other heavy equipment.
  • Update arcade cabinet software.
  • Troubleshoot and fix other varying issues on site (recliners, lights etc).

Education

GED -

Homeschool
Converse
06.2017

Skills

  • Forum, Chat Service & Content Moderation : Has experience fairly enforcing moderation policy while maintaining user satisfaction
  • Has minor experience working with Unity game engine
  • Has experience working in Unreal Engine 4 and 5
  • Quality Assurance : Tested and found bugs with pre-release software
  • Computing Systems : Operating System troubleshooting, application installation and configuration Designed, planned and built computers
  • Customer Relations : Capable of maintaining professionalism while supporting customer related issues

Timeline

Trust & Safety Agent

Apex Systems
07.2021 - Current

Mechanic

Evo Entertainment
01.2020 - 07.2021

Website Developer

N/A
01.2015 - 06.2022

GED -

Homeschool
Ian Sullivan