Ian Sullivan

• Work directly with the general manager to efficiently support the franchise's accounting and administration duties.
• Organization and time management skills to complete all administrative tasks to meet deadlines with accurate results.
• Show proficiency in Microsoft Office/G-Suite as well as adapting to unfamiliar programs
• Launched staff engagement by being a reporting tool that increased operational quality.

Team Member

• Conducted in-person consultations with thousands of customers to assess and price removal needs.
• Provide accurate daily progress reports and appointment updates to customers and managers.
• Efficiently organized daily routes to ensure productivity and communicated with other team members.

Trainer

• Actively mentored over 50+ new employees through proper removal procedures, safety protocols, and customer service expectations.
• Observed and recorded performance and understanding of material provided to trainees individually.

• Conducted visual inspections to ensure conditions and quality of products meet desired standards.
• Performed inventory counts and cooperated with other team members to identify and resolve issues relating to all goods to be sold
• Consistently provide live supply count affected by thousands of daily customer orders.