Ian Taylor
Palos Hills,IL
Summary
Resourceful worker known for high productivity and efficient task completion. Experienced in guest relations, appointment management, and conflict resolution. Excel in communication, problem-solving, and adaptability, ensuring smooth operational flow and positive customer experiences.
Overview
2
2
years of professional experience
Work History
Host
Lazy Dog Restaurant & Bar
Oak Brook , IL
2023.07 - Current
- Performed light administrative duties such as filing documents and taking messages.
- Provided excellent customer service by anticipating customer needs.
- Managed incoming calls during busy shifts.
- Ensured compliance with health and safety regulations within the restaurant.
- Served as point-of-contact for resolving guest complaints or special requests.
- Contributed to team efforts by accomplishing related tasks as needed.
- Answered telephone to provide dining information and take reservations.
- Accommodated guests with children and special needs to promote comfortable dining experience.
Crew Member
Chipotle
Willowbrook , IL
2022.07 - 2022.11
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Resolved customer complaints in a professional manner.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Maintained an organized work area to ensure efficient operations.
Education
High School Diploma -
Amos Alonzo Stagg High School
Palos Hills, IL2024-05
Skills
- Administrative Support
- Technical Support
- Scheduling
- Data Entry
- Bookkeeping
- Time Management
- Positive and professional
- Organization skills
- Greeting and Seating Clients
- Scheduling appointments
- Multitasking and prioritization
- Multi-Line Telephone Systems
- Verbal and written communication
Timeline
Host
Lazy Dog Restaurant & Bar
2023.07 - Current
Crew Member
Chipotle
2022.07 - 2022.11
High School Diploma -
Amos Alonzo Stagg High School
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