Hafsa Adenane Adenane
Tampa,FL
Summary
Skilled host motivated to enhance customer loyalty with exceptional service. Maintains well-stocked, organized stations ready for any need. Exceeds customer expectations by providing friendly, prompt and attentive service tailored to customer's preferences.
Overview
1
1
year of professional experience
Work History
Host
Four Brothers
Tampa, FL
08.2023 - Current
- Collaborated with other departments to ensure efficient workflow processes.
- Maintained detailed records of all customer interactions.
- Managed safe and efficient serving of customer foods.
- Answered phone calls and routed correspondence to appropriate staff members.
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Developed and implemented lesson plans based on curriculum objectives.
- Assessed student performance through tests, quizzes, and other assessments.
- Provided individualized instruction to meet the needs of all students.
- Assisted with the development and implementation of staff policies and procedures.
- Provided support to management in areas such as recruitment, training, performance reviews, and disciplinary actions.
Teacher
Islamic Society Of Tampa Bay
Tampa, FL
05.2023 - 07.2024
- Developed and implemented lesson plans based on curriculum objectives.
- Provided individualized instruction to meet the needs of all students.
- Instructed students in academic subjects such as math, science, language arts, social studies, and history.
- Maintained a safe and orderly learning environment for all students.
- Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
Education
Bachelor of Science - Biology
University of Moulay Ismail
Zitoune, Meknes 5220206-2033
Skills
- Reservations Management
- Server Support
- Telephone reception
- Team Collaboration
- Strong interpersonal skills
- Guest Relations
- Customer Service
- Cleaning and organization
- Administrative Support
- Safe Equipment Operations
- Budgeting and finance
- Customer service expertise
- Customer service understanding
- Supply Replenishment
- Sales experience
- Cash Handling
- Customer Support
- Customer relations skills
- Group Instruction
- Lesson Planning
- Safety Procedures
Timeline
Host
Four Brothers
08.2023 - Current
Teacher
Islamic Society Of Tampa Bay
05.2023 - 07.2024
Bachelor of Science - Biology
University of Moulay Ismail
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