Ian Tillman
Marshall,VA
Summary
Seasoned Owner/General Manager of Tillman Lawn & Landscape, adept at strategic planning and operational efficiency, boosting profitability through innovative growth strategies. Excelled in training staff with kindness, mastering equipment maintenance, and leveraging skills in machinery operation. Demonstrated exceptional customer service at Bennigan's, ensuring guest satisfaction and safety. Skilled in daily crew scheduling and employee success facilitation.
Overview
31
31
years of professional experience
Work History
Owner/General Manager
Tillman Lawn & Landscape
Marshall, VA
04.1997 - 11.2024
- Managed daily operations of the business, including hiring and training staff.
- Negotiated contracts with vendors and suppliers.
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Created marketing campaigns to attract new customers.
- Ensured employees consistently exceeded customer expectations.
Bartender
Bennigan's Restaurant
Tysons Corner, VA
05.1994 - 12.1996
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Education
Associate of Science - Business Administration And Management
Northern Virginia Community College
Annandale, VA05-1994
Skills
- Daily Crew Scheduling along with ensuring crews have all needed tools for job before leaving
- Ability to train employees in a kind manor
- Able to maintain equipment
- Skilled in operation of everything from chainsaws to skid steers and snow removal
- Private road maintenance for 30 years
- Setting employees up for success everyday
Timeline
Owner/General Manager
Tillman Lawn & Landscape
04.1997 - 11.2024
Bartender
Bennigan's Restaurant
05.1994 - 12.1996
Associate of Science - Business Administration And Management
Northern Virginia Community College
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