Ian Tolbirt
San Bernardino,CA
Summary
Creative Graphic Design Graduate with strong proficiency in Adobe Creative Suite. Delivered high-quality design solutions under tight deadlines while cultivating personalized customer experiences as a Barista. Committed to promoting sustainable practices and expertise in coffee production and preparation.
Overview
7
7
years of professional experience
Work History
Barista
Starbucks
06.2023 - Current
- Elevated customer experience through high-quality service and meaningful conversations
- Worked efficiently in fast-paced environment to ensure customer satisfaction
- Collaborated with team members to uphold operational excellence
Grocery Clerk
Sprouts Farmers Market
10.2020 - 11.2021
- Managed inventory and stocking to enhance store organization and presentation
- Executed product receiving and delivery checks to ensure accuracy and maintain quality
- Utilized varied equipment for efficient stock movement while adhering to safety standards
Courtesy Clerk
Sprouts Farmers Market
07.2019 - 10.2020
- Assisted customers with injuries and handled products with care to ensure safety and satisfaction
- Maintained store cleanliness to promote a pleasant shopping experience
- Addressed spills and hazards promptly to minimize risks and enhance customer safety
Education
Bachelor's of Arts Degree - Graphic Design
California State University
San Bernardino12-2023
Associates of Science Degree - Graphic and Digital Arts
Crafton Hills College
Yucaipa12-2021
High School Diploma -
Citrus Valley High School
Redlands06-2019
Skills
- Customer engagement techniques
- Effective communication
- Adaptability to change
- Team collaboration skills
- Customer service focus
- Prioritization skills
- Customer engagement
- Detail-oriented
- Collaborative teamwork
Timeline
Barista
Starbucks
06.2023 - Current
Grocery Clerk
Sprouts Farmers Market
10.2020 - 11.2021
Courtesy Clerk
Sprouts Farmers Market
07.2019 - 10.2020
Associates of Science Degree - Graphic and Digital Arts
Crafton Hills College
Bachelor's of Arts Degree - Graphic Design
California State University
High School Diploma -
Citrus Valley High School