Ian Van Cleef
Property Manager
Toledo,OH
Summary
Ambitious, career-focused job-seeker, anxious to obtain an SOC Analyst position to help launch career while achieving company goals. Extremely ambitious employee and passionate about computer and network security.
Overview
2
2
years of post-secondary education
4
4
years of professional experience
Work History
Property Manager
J&G Properties
Toledo, OH
06.2018 - Current
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Prepared specifications, solicited bids and approved subcontracts for building services.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Managed properties ranging from 100 units to 300 units and assisted other managers as needed
Tier 1 Technical Support Representative
Inmotion Hosting
Virginia Beach, VA
02.2017 - 10.2017
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Removed malware, ransomware and other threats from laptops and desktop systems.
- Executed various techniques, including UNIX Command Line and networking diagnostics to maintain servers and systems, keeping networks fully operational during peak periods.
- Multitasked in high paced environment while maintaining quality of service and quota goals for each day
- Managed approximately 50 calls, 10 chat requests, and 10 tickets per day.
Education
Bachelor of Science - Computer Networks And Cybersecurity
University of Maryland - Global Campus
Adelphi, MD 08.2019 - Current
Skills
Excellent work ethic
undefinedAdditional Information
Currently taking a professional course on Cybrary specifically designed for SOC Analyst Tier 1 positions. I already am well versed in Linux and Windows system administration as I do security and IT work for the company I currently work for as well. I have recently written a proposal to increase the computer security level of the company and integrate the computers with each other. Additionally, the majority of the coursework I have done with my university is computer security based; I have completed coursework to the level of a COMPTIA Security+ level, although I have not sat for the exam, I passed the final practice exam with a 93%.
Timeline
Bachelor of Science - Computer Networks And Cybersecurity
University of Maryland - Global Campus
08.2019 - Current
Property Manager
J&G Properties
06.2018 - Current
Tier 1 Technical Support Representative
Inmotion Hosting
02.2017 - 10.2017
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