Ian Vincent
Mequon,WI
Summary
Dedicated undergraduate student committed to learning, developing skills and experience in healthcare, and team contribution. Responsible and focused with skills in both independent and collaborative environments, as well as customer relations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Student Lead
UW-Madison Recreation and Wellbeing - Nielsen Tennis Stadium
Madison, WI
08.2025 - Current
- Responsible for the management and oversight of Nielsen Tennis Stadium
- Enter tennis programs and special events scheduling
- Resolve member service forms and process refunds
- Monitor facility email and communicate with members
- Assist in staff training, scheduling, and payroll
- Communicate with other Rec Well facilities and varsity athletics department
Facility Supervisor
UW-Madison Recreation and Wellbeing - Nielsen Tennis Stadium
Madison, WI
08.2024 - Current
- Check in members and guests for court times
- Sell memberships, lessons, court fees, and merchandise
- Answer calls regarding court reservations and other inquiries
- Maintain courts, storage rooms, and lobby
- Close and open 12-court facility
- Work with UW-Madison D1 tennis teams to facilitate practices and tournaments
Tennis/Pickleball Instructor
River Club of Mequon
Mequon, WI
05.2024 - 08.2025
- Taught adult private lessons and youth classes for both tennis and pickleball
- Sold tennis and pickleball equipment for purchase and rental
- Maintained organized court areas by setting chairs/tables, filling water jugs, and cleaning court surfaces
- Checked members and guests in for court times
- Ability to open, close, and run entire tennis and pickleball facilities by myself
- Communicated with other club departments and management
Education
Bachelor of Science - Global Health
University of Wisconsin, Madison
Madison, WI05-2028
High School Diploma -
Homestead High School
Mequon, WI06-2024
Skills
- Customer relations
- Communication
- Adaptability
- Collaboration
- Active Listening
- Team management
- Responsibility
Certification
- Adult and Pediatric First Aid/CPR/AED - American Red Cross
- SafePlay Approved - United States Tennis Association
Timeline
Student Lead
UW-Madison Recreation and Wellbeing - Nielsen Tennis Stadium
08.2025 - Current
Facility Supervisor
UW-Madison Recreation and Wellbeing - Nielsen Tennis Stadium
08.2024 - Current
Tennis/Pickleball Instructor
River Club of Mequon
05.2024 - 08.2025
Bachelor of Science - Global Health
University of Wisconsin, Madison
High School Diploma -
Homestead High School