Ian Zhao
College Park,MD
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
2
2
years of professional experience
Work History
Production Intern
People's Television
01.2023 - 05.2023
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
- Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
Production Assistant, Interpreter
Draft League Docuseries By Artifactual Media
06.2022 - 07.2022
- Communicated with clients to understand interpreting needs and provide best service possible.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Producer, Director of Photography
Untitled Farm Sanctuary Doc
04.2022 - Current
- Improved production company operations and profitability by applying new technologies and fostering evolution of production standards.
- Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.
- Orchestrated license agreements for music and footage, talent releases, and distribution contracts.
- Developed production plans and organized resources to achieve prompt delivery of projects.
Education
Bachelor of Arts - Cinema And Media Studies
University of Maryland
College Park, MD12.2023
Bachelor of Arts - Multimedia Journalism
University of Maryland
College Park, MD12.2023
Associate of Arts - Theatre Arts
Montgomery College
Rockville, MD07.2019
Skills
- Guest Engagement
- Service Prioritization
- Guest Relations Management
- Tableside Etiquette
- Attention to Detail
- Strong Work Ethic
- Allergy Awareness
- Foreign Language Proficiency
- Professional Appearance
- Reservations Management
- Table Monitoring and Turnover
- Conflict and Complaint Resolution
Timeline
Production Intern
People's Television
01.2023 - 05.2023
Production Assistant, Interpreter
Draft League Docuseries By Artifactual Media
06.2022 - 07.2022
Producer, Director of Photography
Untitled Farm Sanctuary Doc
04.2022 - Current
Bachelor of Arts - Cinema And Media Studies
University of Maryland
Bachelor of Arts - Multimedia Journalism
University of Maryland
Associate of Arts - Theatre Arts
Montgomery College
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