Iana Almada
Providence
Summary
Experienced professional with a strong background in customer service, housekeeping, and food preparation. Demonstrated skills in effective communication, creative problem-solving, and efficient time management. Thrives in fast-paced environments and excels at working collaboratively with others. Committed to delivering exceptional service and upholding impeccable standards of cleanliness and organization.
Overview
5
5
years of professional experience
Work History
Housekeeper
The University of Rhode Island
05.2023 - 09.2023
- Cleaned and sanitized bathrooms, kitchens, and living spaces following safety guidelines.
- Managed inventory of cleaning supplies and reported maintenance needs.
- Maintained high standards of cleanliness to support a welcoming environment.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Cashier
Fuse & Spark
05.2020 - 10.2020
- Prepared food orders while ensuring cleanliness of workstations.
- Trained incoming employees on company protocols and procedures.
- Resolved customer issues effectively to ensure satisfaction.
- Assisted in restocking food items and condiments, ensuring efficient service during peak hours.
Cashier
Miller’s Roast Beef
10.2018 - 03.2019
- Maintained cleanliness by washing dishes and cleaning equipment before customer arrival.
- Delivered efficient service by completing assigned tasks promptly.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Arts - Criminal Justice
University of Rhode Island
Kingston, RI05-2026
Skills
- Strong communication skills
- Problem-solving abilities
- Team collaboration and adaptability
- Time management
Timeline
Housekeeper
The University of Rhode Island
05.2023 - 09.2023
Cashier
Fuse & Spark
05.2020 - 10.2020
Cashier
Miller’s Roast Beef
10.2018 - 03.2019
Bachelor of Arts - Criminal Justice
University of Rhode Island
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