Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Ian C. Bartz

Wyoming,MI

Summary

Committed and hardworking Cashier with experience processing transactions and assisting members. Dedicated to resolving issues, answering customer questions and ringing up members. Creative problem-solver versed in customer service. Always looking to give our members the best service possible. I want our company to stand out to be the best in the retail sector.

Overview

8
8
years of professional experience

Work History

Front End Cashier

Costco Wholesale
Grand Rapids, MI
03.2016 - Current
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Helped members complete purchases, locate items and joined executive rewards program.
  • Handled members complaints and concerns and escalated to direct supervisor for quick resolution.
  • Maintained organized and orderly front end and removed carts, baskets and debris.
  • Approached every question or concern with calm and level-headed approach.
  • Answered questions about store policies and addressed member concerns.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Happily assist in other areas of the warehouse when needed.

Sales

Costco Wholesale
Grand Rapids, MI
09.2014 - 03.2016
  • Organized racks and shelves to maintain warehouse visual appeal, engage members and promote specific merchandise.
  • Engaged with Members to effectively build rapport and lasting relationships.
  • Solved Member challenges by offering relevant products and services.

Cart Pusher

Costco Wholesale
Grand Rapids, MI
07.2013 - 03.2014
  • Gathered shopping carts and maintained organized cart storage at store entrance.
  • Gathered stray carts throughout store and contributed to maintaining store tidiness.
  • Collected carts left in parking areas and returned to retail stores.
  • Assisted members in loading groceries into cars.

Education

GED -

West Michigan Lutheran High School
Wyoming, MI
07.2013

Skills

  • Leadership Skills
  • Cash Counting
  • Basic mechanical knowledge
  • Work under pressure
  • AS400
  • Customer Relations
  • Cash Register Operation

Additional Information

  • AWARDS , Employee of the month July 2014 Voyagers canoe trips certification of recognition . Personal Experience

Timeline

Front End Cashier

Costco Wholesale
03.2016 - Current

Sales

Costco Wholesale
09.2014 - 03.2016

Cart Pusher

Costco Wholesale
07.2013 - 03.2014

GED -

West Michigan Lutheran High School

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Ian C. Bartz