Ianis Mojica

• Supported the Site Lead and two Senior Operations Managers to drive workforce operations, employee engagement, and organizational effectiveness for a building size of 400 employees
• Coordinated calendar invites, site-level meetings, and large-scale events for Site Lead and staff, enhancing operational organization
• Documented and compiled data in high-level meetings to track actionable items and trends, supporting improved execution of business priorities
• Oversaw Employee Relations budget, ensuring compliance and supporting employee engagement initiatives since August 2025, fostering a positive work environment
• Led Q4 employee engagement initiatives and recognition programs to strengthen associate inclusion and morale, contributing to the highest site attendance rate in 12 months (82.24%)
• Partnered with leadership to drive peak-season engagement efforts, resulting in an 83.33% positive job satisfaction rate on employee feedback metrics during a high volume season.

HR Generalist supporting fulfillment center operations of 600–2,000+ employees with expertise in employee relations, onboarding, workforce planning, engagement, HR operations, and process improvement.

• Spearheaded the transition of the employee appeals process from paper-based workflows to a fully digital platform, reducing SLA times by 83%
• Streamlined full-cycle onboarding, orientation, I-9 verification, leave administration, and offboarding for 200+ associates, enhancing new employee integration
• Developed workforce planning and employee development initiatives that improved internal mobility and contributed to nine employee promotions within a 12-month period
• Provided employee relations support by conducting workplace investigations, addressing timekeeping concerns, and managing associate escalations in high-volume operations.
• Maintained a 100% monthly employee satisfaction survey response rate during HRIS implementation, surpassing the regional benchmark of 85%
• Coordinated employee engagement and DE&I initiatives through Amazon Affinity Groups and community service programs, resulting in 400+ volunteer hours contributed within six months
• Organized annual Benefits Fair programs with external vendors, increasing employee participation by 25% year-over-year