Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Ian Jeremy Martinez

Clementon

Summary

Certified Dialysis Technician experienced working with End Stage Renal Disease (ESRD) patients providing quality, compassionate care. Professional educator and trainer on dialysis equipment, procedures and safety guidelines.

Overview

12
12
years of professional experience

Work History

Certified Dialysis Technician

STC Dialysis Center
10.2023 - 11.2023
  • Improved patient outcomes by administering hemodialysis treatments accurately and efficiently.
  • Enhanced patient comfort during dialysis procedures through attentive care and proper positioning.
  • Maintained a clean and safe environment for patients, adhering to strict infection control protocols.
  • Collaborated with interdisciplinary healthcare team to provide comprehensive care for dialysis patients.

Customer Service Representative

Teletech - Novaliches
10.2022 - 06.2023
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Student Nurse Intern

Our Lady Of Fatima University Lagro Campus
03.2012 - 03.2022
  • Improved patient care by assisting Registered Nurses with daily tasks and procedures.
  • Administered medications under supervision, ensuring accurate dosage and timely delivery for optimal results.
  • Actively participated in regular debriefings after shifts or challenging cases as part of ongoing professional development efforts.
  • Supported the nursing staff by efficiently completing administrative tasks such as updating patient records and charting vital signs.
  • Developed strong communication skills through frequent interaction with patients, families, physicians, nurses, and other healthcare professionals involved in the care process.

Education

Bachelor of Science - Nursing

Our Lady of Fatima
Lagro, Quezon City, PH

High School Diploma -

Eastern Regional High School
Voorhees Township, NJ
06.2007

Skills

  • Team Collaboration
  • Pain assessment
  • Patient support
  • Compassionate communication
  • Punctual and Reliable
  • Interpersonal Communication
  • Time management abilities
  • Information Security
  • Product Knowledge
  • Paperwork Processing
  • Report Generation
  • Quality Control

Affiliations

  • OMSanchez Educational Training-ups Services

Timeline

Certified Dialysis Technician

STC Dialysis Center
10.2023 - 11.2023

Customer Service Representative

Teletech - Novaliches
10.2022 - 06.2023

Student Nurse Intern

Our Lady Of Fatima University Lagro Campus
03.2012 - 03.2022

Bachelor of Science - Nursing

Our Lady of Fatima

High School Diploma -

Eastern Regional High School

Similar Profiles

CREATE PROFILE
Ian Jeremy Martinez