Ianna Torres
Boonton
Summary
Dedicated individual with a strong background in customer service and education. Skilled in training new staff and fostering effective communication among team members. Ready to leverage adaptability and compliance knowledge to enhance operational efficiency in healthcare.
Overview
3
3
years of professional experience
Work History
Bartender
Rails Steakhouse
Towaco, NJ
09.2025 - Current
- Engaged with customers to provide recommendations and foster a welcoming environment.
- Adapted quickly to changing priorities in fast-paced bar setting, ensuring smooth operations.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Assistant Teacher
Kiddie Academy
West Caldwell, NJ
08.2024 - 09.2025
- Assisted lead teacher in implementing lesson plans and educational programs effectively.
- Monitored student progress and reported observations to ensure developmental milestones were met.
- Collaborated with parents and guardians to foster communication regarding students development.
- Monitored and reported student progress and development, offering mentoring as needed.
- Boosted classroom management skills, maintaining order and discipline among students.
Server
Woodstack
Pine Brook, NJ
04.2023 - 08.2024
- Trained and mentored new staff on menu knowledge and service protocols.
- Collaborated with kitchen staff to ensure order accuracy and quality standards.
- Assisted in maintaining cleanliness and organization of dining area during shifts.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Phlebotomy -
Phlebotomy Training Specialists
Newark, NJHigh School Diploma -
Parsippany High School
Parsippany, NJSkills
- Phlebotomy/EKG Certified
- Sample and Specimen Collection
- Capillary Puncture
- 3,12,15 EKG Testing
- Microsoft Applications
- Learns Concepts Quickly
- BLS/CPR/AED Certified
- Venipuncture Expertise
- HIPAA Compliance
- Communication
- Adult/Pediatric Specimen Collection
- Vital Signs Documentation
- Trained New Staff Members
Timeline
Bartender
Rails Steakhouse
09.2025 - Current
Assistant Teacher
Kiddie Academy
08.2024 - 09.2025
Server
Woodstack
04.2023 - 08.2024
Phlebotomy -
Phlebotomy Training Specialists
High School Diploma -
Parsippany High School