Ian Seungwoo Hong
Santa Ana,CA
Summary
A flexible and responsible professional with diverse experience in customer service, project management, marketing, and content operations. Dedicated to learning new skills, collaborating effectively with teams, and supporting organizational growth through innovative solutions.
Overview
9
9
years of professional experience
Work History
Project and Marketing Manager
ODK TV BOX (formerly Kooli TV)
08.2018 - Current
- Began by managing customer service, media content, and device operations, eventually growing into a project and marketing manager role
- Marketing & Advertising: Planned and executed Facebook, Google, and newspaper advertising campaigns
- E-commerce Management & Home Shopping Operations: Developed and managed the home shopping category
- UI/UX Enhancements: Led website redesign projects to optimize customer signups and improve user experience
- v2.0 App Project: Successfully collaborated with the development team to upgrade client functionalities and enhance user experience
- Design & Video Editing: Utilized Adobe Photoshop and Premiere Pro to create promotional materials as needed
- Proposed and implemented innovative projects that significantly increased revenue
- Quickly learned and adapted to various tasks while maintaining effective communication and collaboration
Supply Management Specialist
Spigen
04.2016 - 06.2018
- Effectively managed warehouse operations, reducing loss rates and maximizing the use of limited space
- Coordinated with third-party staffing agencies to manage and enhance employee performance
Education
Illustration
Pasadena Artcenter College of Design
Pasadena, CA01-2005
Skills
- Marketing & Advertising: Experienced in managing PPC campaigns on Google Ads and Facebook Ads, as well as planning newspaper advertisements
- Project Management: Skilled in planning, executing, and managing projects in collaboration with cross-functional teams
- UI/UX Design: Proficient in website redesign projects, enhancing user experience and customer conversion rates
- Technical Skills: Adobe Photoshop, Premiere Pro, Figma, Word, Excel, and PowerPoint
- Languages: Fluent in Korean and capable of communicating effectively in English
- Personal Strengths: Highly adaptable, eager to learn, and capable of building strong interpersonal relationships
Timeline
Project and Marketing Manager
ODK TV BOX (formerly Kooli TV)
08.2018 - Current
Supply Management Specialist
Spigen
04.2016 - 06.2018
Illustration
Pasadena Artcenter College of Design