IBAD ALAM
REYNOLDSBURG
Summary
Accomplished professional with expertise in strategic planning and team leadership, driving substantial revenue growth at Alliance Mobile. Leveraged data analysis to enhance customer engagement and retention. Excel in cross-functional collaboration and conflict resolution, fostering a positive work environment. Proven track record in mentoring and coaching, boosting team performance by 20%.
Overview
6
6
years of professional experience
Work History
AWS ID Cable Install
Tandym Group
Columbus
07.2025 - 01.2026
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
SALES MANAGER
Alliance Mobile
Canal Winchester
08.2021 - 07.2025
- Implemented targeted sales strategies, resulting in substantial improvements in quarterly revenue and enhanced market share.
- Orchestrated training sessions for the sales team, fostering a culture of continuous learning and improving overall team performance.
- Developed tailored pitches for key clients, strengthening relationships and increasing conversion rates in competitive markets.
- Mentored junior sales associates, promoting teamwork and enhancing individual skills to drive collective success.
- Enhanced customer engagement through data-driven outreach strategies, yielding noticeable results in client retention and satisfaction.
- Facilitated cross-functional collaboration to align sales goals with marketing initiatives, fostering a unified approach that maximized campaign effectiveness.
- Collaborated with team members to ensure seamless operations, fostering a positive work environment and enhancing team morale.
- Executed daily cash register operations with precision, guaranteeing accurate transactions and contributing to financial integrity.
- Fostered a supportive team atmosphere, enhancing collaboration and resulting in improved workflow efficiency.
- Provided exceptional customer service, addressing inquiries promptly and contributing to enhanced customer satisfaction.
TEAM MEMBER
Target
Whitehall
09.2019 - 11.2020
- Collaborated with team members to ensure seamless operations, fostering a positive work environment, and enhancing team morale.
- Executed daily cash register operations with precision, guaranteeing accurate transactions and contributing to financial
integrity. - Fostered a supportive team atmosphere, enhancing collaboration and resulting in improved workflow efficiency.
- Provided exceptional customer service, addressing inquiries promptly and contributing to enhanced customer satisfaction.
Education
Columbus State Community College
Skills
- Strategic Planning
- Data Analysis
- Team Leadership
- Team Building
- Coaching
- Microsoft Excel
- Conflict Resolution
- Time Management
- Networking
- Cross-Functional Collaboration
- Problem Solving
Languages
- Urdu
- Hindi
- English, Native
- Urdu, Native
- Hindi, Highly proficient
References
References available upon request.
Timeline
AWS ID Cable Install
Tandym Group
07.2025 - 01.2026
SALES MANAGER
Alliance Mobile
08.2021 - 07.2025
TEAM MEMBER
Target
09.2019 - 11.2020
Columbus State Community College