Ibet Castillo
Porterville,CA
Summary
Dedicated cashier and usher with proven skills in customer service, cleanliness maintenance, and reliability. Committed to enhancing customer experiences and ensuring a welcoming environment. Dependable individual with experience in customer-facing roles. Eager to contribute strong multitasking abilities to enhance operational efficiency and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Cashier, Usher, Projectionist
Galaxy Theaters
Porterville, California
06.2024 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Helped maintain cleanliness in seating areas before, during, and after performances.
- Worked closely with box office staff to facilitate smooth transitions between shows.
- Stocked concession stand shelves with food items prior to opening of each show.
- Performed light custodial duties such as sweeping floors, emptying garbage cans, cleaning restrooms.
- Operated projection equipment for film screenings and special events.
- Monitored audio-visual quality during screenings to guarantee viewer satisfaction.
Cashier
Checkers Rally's
Porterville, California
06.2023 - 01.2024
- Collaborated with team members to ensure optimal store presentation and cleanliness.
- Managed inventory restocking to keep shelves fully stocked for customers.
- Greeted customers and answered any questions they had about the store's products and services.
- Handled cash, credit, and gift card payments securely and responsibly.
Warehouse Packer
VBZ Grapes
Richgrove, California
11.2020 - 01.2021
- Inspected products for quality before packing them.
- Followed safety policies, procedures and guidelines to prevent and reduce accidents and injuries.
- Maintained cleanliness of warehouse by sweeping floors, removing debris and dusting shelves.
Education
Associate of Science - Administration of Justice
Porterville College
Porterville, CA06-2021
Skills
- Customer service
- Cleanliness maintenance
- Dependability and reliability
- Patience and empathy
- Multitasking and organization
- Professionalism and courtesy
- Cash handling
- Communication skills
- Friendly, positive attitude
- Problem solving
- Detail orientation
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Cashier, Usher, Projectionist
Galaxy Theaters
06.2024 - Current
Cashier
Checkers Rally's
06.2023 - 01.2024
Warehouse Packer
VBZ Grapes
11.2020 - 01.2021
Associate of Science - Administration of Justice
Porterville College
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