Ibn James Garland
Mays Landing,NJ
Summary
Dynamic and customer-focused professional with extensive experience at Sam’s Club, excelling in fuel dispensing and customer service. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in cash handling and maintaining a clean, organized environment, fostering a welcoming atmosphere that encourages repeat business.
Overview
2
2
years of professional experience
Work History
Gas Attendant
Sam’s Club
Pleasantville, NJ
08.2024 - Current
- Provided exceptional customer service by assisting members with fuel purchases.
- Maintained cleanliness and organization of fueling area to ensure safety standards.
- Operated fuel dispensing systems efficiently while adhering to safety protocols.
- Collaborated with team members to improve workflow and enhance customer experience.
- Resolved customer inquiries promptly, contributing to increased member satisfaction.
- Pumped gas for guests and took payments.
Sales Associate
Best Buy
Mays Landing, NJ
11.2023 - 08.2024
- Assisted customers in selecting products based on needs and preferences.
- Maintained knowledge of current promotions and sales events to enhance customer experience.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve store sales goals and improve customer satisfaction.
- Stocked shelves and organized displays to ensure product availability and visibility.
- Participated in training sessions to develop product knowledge and sales techniques.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma - Computer-Aided Design And Drafting
Atlantic County Institute Of Technology
Mays Landing, NJ06.2024
Skills
Cleanliness and organization
Patience and empathy
Customer service and assistance
Reliability and punctuality
Fuel pumping
Operating cash register
Effective communication
Stocking shelves
Listening and comprehension
Flexible schedule availability
Adaptability and resilience
Time management mastery
Basic math proficiency
Sales techniques
Computer literacy basics
Fuel dispensing proficiency
Gasoline sales transactions
Teamwork and collaboration
Problem-solving
Friendly and outgoing
Heavy lifting
Cash handling
Stocking
Opening and closing procedures
Multitasking Abilities
Excellent communication
Critical thinking
Professional appearance maintenance
Timeline
Gas Attendant
Sam’s Club
08.2024 - Current
Sales Associate
Best Buy
11.2023 - 08.2024
High School Diploma - Computer-Aided Design And Drafting
Atlantic County Institute Of Technology