Ibrahim Kamara

· Operated weapon abatement machine and metal detectors to ensure safe entry on school grounds

· Responsible for checking Identifications, completing sign in log to ensure visitors, contractors and students parents are accounted for

· Answered and directed phones calls at the front desk

· Used radio to transmit messages in regards to safety related issues on campus

· Monitored activities while on school grounds via CCTV cameras for safety reasons

· Conducted perimeter patrols to check for propped doors or loose areas to ensure safety

· Wrote incident reports where applicable

· Welcomed contractors and clients into buildings

· Answered and directed phone calls to appropriate clients and staff members

· Operated computer systems to print identification badges for clients/contractors

· Ensured all entries to World Bank group are authorized by verifying proper Identification

• Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.

Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Monitored CCTV cameras for suspicious activities and building surrounding areas

· Followed safety procedures and emergency guidelines