Ibrahim Khan
350 Nipigon St. Oshawa,ON, Canada
Summary
Motivated and hardworking 16-year-old high school junior, Canadian citizen seeking a full-time customer service position that accommodates my school schedule from Monday - Saturday. Service - Oriented and Passionate Volunteer committed to collaborating with others to achieve common objectives and experience in various types of outreach activity. Cultured, energetic and friendly individual versed in providing clerical support and filing documentation. Commended for assisting with volunteer recognition activities and events to drive outreach. Offers in-depth knowledge of community resources and energy to tackle challenging demands.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Tutor
Tutors of Excellence Association by Student Council
08.2024 - 06.2025
- Worked closely with students to help develop Math and English with essay, creative writing skills & literacy for Pre - K through 2nd Grade.
- Provide private instruction to individual or small groups of students to improve academic performance and prepare for academic or occupational tests.
- 1: 1 instruction in identifying student strengths and weaknesses, and adapting teaching strategies to meet diverse learning styles.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
Customer Service Associate
Sports Centre, Dixie Outlet Mall
05.2024 - 01.2025
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
Education
High School Diploma -
Rick Hansen High School
1150 Dream Crest Rd, Mississauga, ON L5V 1N606-2025
Skills
- Patience and empathy
- Problem-solving skills
- Creative thinking
- Collaboration and teamwork
- Microsoft Suite
- Leadership
- Responsible
- Punctual
- Active Listening
- FLexibility
- Time Manageable
- Communication
Certification
Tutors of Excellence Association (TEA) - Tutor of the Year: 2024 - 2025
Innerview Ambassadorship - 2025
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Tutor
Tutors of Excellence Association by Student Council
08.2024 - 06.2025
Customer Service Associate
Sports Centre, Dixie Outlet Mall
05.2024 - 01.2025
High School Diploma -
Rick Hansen High School
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