Ibrahim Mohammed

Self Employed Services

08.2022 - Current

Improved customer satisfaction by providing timely updates on shipment status and addressing concerns promptly.
Collaborated with healthcare professionals to facilitate smooth coordination of specimen pick-up and delivery processes.
Properly documented all specimens received using Software.
Minimized errors in specimen handling by adhering to established guidelines for labeling, packaging, and temperature control requirements.
Developed strong relationships with clients by consistently delivering outstanding service and maintaining professionalism at all times.
Supported team members during high-volume periods or absences by covering additional routes when necessary.
Maintained strict adherence to safety protocols during transport, ensuring specimen integrity.
Minimized delivery errors, carefully verifying recipient information and delivery contents.
Strengthened relationships with healthcare providers, understanding and meeting their specific delivery needs.
Contributed to environmental sustainability by optimizing route planning for fuel efficiency.
Reduced risk of specimen contamination, meticulously following handling guidelines.
Supported emergency response efforts, prioritizing deliveries based on critical needs.
Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
Delivered packages to customer doorsteps and business offices.

Overview