Complete daily pick up schedule in a timely manner
Handle all specimens and lab samples in a safe and efficient manner
Safely operate own vehicle and obey all traffic laws
Utilize handheld electronic device to manage daily pick ups
Work directly with dispatcher for additional pick-ups as needed
Evaluate traffic patterns, alternative routes and weather conditions as needed.
Independent Contractor
Hackbarth Delivery Service
08.2017 - 11.2023
Deliver pharmaceutical products to customers in a timely manner
Develop professional relationships with customers.
Production Technician
Nissan North America
05.2014 - 08.2017
Inspect all parts underhood and underbody of cars and trucks
Perform brake test on vehicles
Inspect closing efforts on trucks.
Senior District Manager
Clarion Ledger
03.2002 - 05.2014
Advanced to increasingly responsible positions, culminating in management role with oversight for home delivery in the metro area
Directed 4 employees and managed 100 contractors, inventory, merchandising and cost controls
Maintained high standards in organizing delivery routes and participate in service and sales initiatives to increase circulation penetration.
Customer Service Manager/Department Manager
Walmart
06.2011 - 02.2013
Manager position to recruit, train and supervise front end associates including cashiers, cart pushers, and people greeters
Foster an environment in which guests enjoy high levels of service and employees are motivated to deliver top performance
Manage front-end operations to ensure friendly and efficient transactions at checkout.
Medical Biller
Medical Practice Solutions
10.2004 - 01.2006
Verified insurance of patients to determine eligibility.
Communicated with insurance providers to resolve denied claims and resubmitted.
Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
Filed and updated patient information and medical records.
Education
High school diploma or GED -
Class A CDL in Driving -
Ace Training
Byram, MS
01.2014
Medical Billing and Coding -
Virginia College
Jackson, MS
01.2003
Nursing -
Hinds Community College
Raymond, MS
01.1995
Skills
Cash Handling (10 years)
Management (10 years)
Production technician (4 years)
Word
Customer service
Driving
Warehouse Management
Typing
Certification
CDL
CDL A
Additional Information
Areas of Expertise Customer Service Management Complaint Handling & Resolution Retail Management Customer
Satisfaction Enhancement Front-End Supervision Route Delivery Management Teambuilding & Training
Warehouse Management Medical Billing Production Technician