Summary
Overview
Work History
Education
Skills
Timeline
Generic

IBRAHIMA DIOGO BARRY

Brooklyn

Summary

Compassionate and detail-oriented professional with a proven track record of providing exceptional customer service, administrative support, and advocacy for vulnerable populations. Experienced in guiding individuals through complex processes, such as obtaining critical documentation, accessing healthcare, and securing essential resources. Skilled in cultural sensitivity, problem-solving, and fostering trust with diverse communities. Seeking opportunities in social services, healthcare access, or community outreach to leverage my organizational skills and passion for advocacy.

Overview

6
6
years of professional experience

Work History

Member Services Representative

Equinox
New York
01.2023 - 01.2024
  • Company Overview: New York, NY
  • Provided exceptional customer service, assisting members with fitness inquiries, class scheduling, and facility navigation.
  • Fostered a welcoming environment, ensuring a high standard of service aligned with Equinox's brand values.
  • Maintained facility operations and assisted with member engagement initiatives.
  • New York, NY

Customer Service & Food Preparation Associate

Magnolia Bakery
New York
01.2018 - 01.2022
  • Company Overview: New York, NY
  • Delivered high-quality customer service in a fast-paced bakery environment.
  • Managed food preparation, order fulfillment, and inventory stocking while maintaining cleanliness.
  • Developed time management and multitasking skills to ensure efficient service.
  • New York, NY

Education

John Jay University
New York, NY
06.2025

Phlebotomy and EKG Technician Program -

NYMed Training School
New York, NY
05.2025

Unity Center for Urban Technologies
New York, NY
01.2018

Skills

  • Cultural Sensitivity & Empathy
  • Administrative & Organizational Skills
  • Problem-Solving & Resourcefulness
  • Attention to Detail
  • Time Management & Multitasking
  • Passion for Advocacy
  • Technical Skills

Timeline

Member Services Representative

Equinox
01.2023 - 01.2024

Customer Service & Food Preparation Associate

Magnolia Bakery
01.2018 - 01.2022

John Jay University

Phlebotomy and EKG Technician Program -

NYMed Training School

Unity Center for Urban Technologies

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IBRAHIMA DIOGO BARRY