Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Ibrahimovic Armin

Spokane

Summary

Dynamic and reliable professional with extensive experience at Kalispel Tribe Of Indians as a Table Games Dealer and Floor Supervisor. Expert in money handling and delivering exceptional customer service, I excel in maintaining game integrity and resolving disputes, fostering a welcoming atmosphere that enhances guest satisfaction.

Overview

11
11
years of professional experience

Work History

Table Games Dealer/Table Games Floor Supervisor

Kalispel Tribe Of Indians
10.2019 - Current
  • Dealt various table games, ensuring adherence to rules and regulations.
  • Monitored player activities to maintain game integrity and enhance customer experience.
  • Managed cash transactions, providing accurate payouts and maintaining accountability.
  • Trained new dealers on game procedures and customer service standards.
  • Resolved disputes with players through effective communication and conflict resolution skills.
  • Maintained a clean and organized gaming environment, ensuring compliance with safety standards.
  • Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.

Restaurant Waiter/Restaurant Manager

Leisure Care
06.2014 - 10.2019
  • Delivered exceptional customer service in high-pressure dining environment.
  • Coordinated food and beverage orders with kitchen staff to ensure timely delivery.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Trained new staff on restaurant procedures and service standards to improve efficiency.
  • Resolved guest complaints promptly, enhancing overall satisfaction and loyalty.
  • Developed strong relationships with regular customers, fostering a welcoming atmosphere.

Education

High School Diploma -

Rogers High School
Spokane Washington
06-2016

Skills

  • Reliability and punctuality
  • Excellent customer service
  • Keen observation
  • Money handling expertise
  • Team player mentality
  • Quick decision making
  • Memory retention
  • Patience and composure

Accomplishments

Learning all the Table Games I am able to learn as well as be confident enough to be a Table Games Floor Supervisor

Languages

Bosnian
Native or Bilingual

Timeline

Table Games Dealer/Table Games Floor Supervisor

Kalispel Tribe Of Indians
10.2019 - Current

Restaurant Waiter/Restaurant Manager

Leisure Care
06.2014 - 10.2019

High School Diploma -

Rogers High School