Ibrahimovic Armin
Spokane
Summary
Dynamic and reliable professional with extensive experience at Kalispel Tribe Of Indians as a Table Games Dealer and Floor Supervisor. Expert in money handling and delivering exceptional customer service, I excel in maintaining game integrity and resolving disputes, fostering a welcoming atmosphere that enhances guest satisfaction.
Overview
11
11
years of professional experience
Work History
Table Games Dealer/Table Games Floor Supervisor
Kalispel Tribe Of Indians
10.2019 - Current
- Dealt various table games, ensuring adherence to rules and regulations.
- Monitored player activities to maintain game integrity and enhance customer experience.
- Managed cash transactions, providing accurate payouts and maintaining accountability.
- Trained new dealers on game procedures and customer service standards.
- Resolved disputes with players through effective communication and conflict resolution skills.
- Maintained a clean and organized gaming environment, ensuring compliance with safety standards.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
Restaurant Waiter/Restaurant Manager
Leisure Care
06.2014 - 10.2019
- Delivered exceptional customer service in high-pressure dining environment.
- Coordinated food and beverage orders with kitchen staff to ensure timely delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Trained new staff on restaurant procedures and service standards to improve efficiency.
- Resolved guest complaints promptly, enhancing overall satisfaction and loyalty.
- Developed strong relationships with regular customers, fostering a welcoming atmosphere.
Education
High School Diploma -
Rogers High School
Spokane Washington06-2016
Skills
- Reliability and punctuality
- Excellent customer service
- Keen observation
- Money handling expertise
- Team player mentality
- Quick decision making
- Memory retention
- Patience and composure
Accomplishments
Learning all the Table Games I am able to learn as well as be confident enough to be a Table Games Floor Supervisor
Languages
Bosnian
Native or Bilingual
Timeline
Table Games Dealer/Table Games Floor Supervisor
Kalispel Tribe Of Indians
10.2019 - Current
Restaurant Waiter/Restaurant Manager
Leisure Care
06.2014 - 10.2019
High School Diploma -
Rogers High School