Icella Buslett
745 Vista Tulocay Ln, Unit 305,CA
Summary
Detailed-oriented professional with experience as a booking manager and pest control technician in both residential and commercial settings. Skilled in scheduling, customer communication and effective pest management.
Overview
6
6
years of professional experience
Work History
Booking Manager
Piiink Ink Tattoo
12.2021 - Current
- Oversaw client scheduling and appointment management to optimize studio workflow.
- Collaborated with artists to align booking schedules with tattoo sessions and client preferences.
- Implemented customer feedback systems to enhance service quality and client satisfaction.
- Managed communication between clients and artists to ensure clear expectations and satisfaction.
- Successfully managed a high volume of bookings while maintaining excellent attention to detail and organization skills.
- Developed and implemented comprehensive social media strategies to enhance brand visibility across platforms.
- Analyzed performance metrics to refine content strategies, boosting user engagement and audience growth.
- Managed social media advertising budgets, optimizing ad spend for maximum reach and conversion rates.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Increased follower engagement with interactive content and timely responses to comments.
- Cultivated strong corporate image and identity with clear branding.
Commercial and Residential Pest Technician
Clark Pest Control
07.2019 - 11.2021
- Conducted thorough inspections to identify pest infestations and recommend appropriate treatment plans.
- Applied pesticides and other control measures following safety protocols and industry regulations.
- Educated clients on preventive measures to minimize future pest issues and maintain a healthy environment.
- Maintained accurate records of services performed, treatments applied, and customer interactions for compliance purposes.
- Improved company reputation by promptly addressing customer concerns and resolving issues effectively.
- Ensured compliance with federal, state, and local regulations governing the application of pesticides in residential and commercial settings.
- Developed strong relationships with customers by establishing trust through transparent communication regarding treatment expectations and results achieved over time.
Education
High School Diploma -
Will C. Wood
Vacaville, CASkills
- Strong negotiation
- Payment processing
- Policy enforcement
- Problem-solving
- Strong work ethic
- Attention to detail
- Time management skills
- Verbal and written communication
- Patient scheduling
- Organizational skills
- Dependable and reliable
- Adaptable
Timeline
Booking Manager
Piiink Ink Tattoo
12.2021 - Current
Commercial and Residential Pest Technician
Clark Pest Control
07.2019 - 11.2021
High School Diploma -
Will C. Wood