Icelyn Mills
5131 Bundy Road K-21 New Orleans,LA
Summary
Driven professional with a track record of enhancing guest experiences at Global Events through meticulous dining area organization and efficient stock management. Excelled in staff supervision and inventory management, demonstrating a keen ability to improve restaurant operations. Skilled in both customer service and team leadership, contributing significantly to workplace success without exceeding a 55-word limit.
Overview
5
5
years of professional experience
Work History
Food Server Assistant
Global Events
3300 Canal Street
06.2019 - Current
- Maintained a clean and organized dining area for improved guest experience.
- Stocked necessary supplies to maintain smooth restaurant operations and reduce downtime between tasks.
- Trained new Food Server Assistants, fostering a supportive team environment that contributed to overall restaurant success.
- Improved overall restaurant efficiency by consistently refilling condiments, replacing flatware, and tending to other tasks in a timely manner.
Customer Service Representative
Yawdi Foods Restaurant
1561 Tulane Avenue
07.2022 - 01.2024
- I provide services to customers in person coming in are assisted on the phone.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
High School Certificate -
Windward Road All Age School
121,Windward Road Kingston Jamaica 07.1974
Skills
Portion control
Inventory management
Staff supervision
Menu development
Table clearing
Stocking and replenishing
Timeline
Customer Service Representative
Yawdi Foods Restaurant
07.2022 - 01.2024
Food Server Assistant
Global Events
06.2019 - Current
High School Certificate -
Windward Road All Age School