Ichha Khanal
Service Advisor
Mariehamn
Summary
Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service.
Overview
8
8
years of professional experience
5
5
Languages
Work History
Service Advisor
Finavia
02.2022 - Current
- At Finavia, my job is to ensure smooth passenger flow and delivering an excellent customer experience at the airport. The role combines security control duties, customer service.
- Administrative and back office duties which includes flight invoicing, pass service as well as accounting entry.
- i also work as a main Admin for Wilma
Åland hotels (pommern)
05.2018 - 11.2020
- Greeting incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
Education
Svenska för inflyttade
MEDIS
01.2020
Bachelor’s degree - international business
Satakunta University of Applied Science Finland
07.2017
undefined
Gymnasium Resunga multiple campus
01.2008
Skills
Excel, Word, PowerPoint, photoshop, wordpress
Timeline
Service Advisor
Finavia
02.2022 - Current
Åland hotels (pommern)
05.2018 - 11.2020
Bachelor’s degree - international business
Satakunta University of Applied Science Finland
undefined
Gymnasium Resunga multiple campus
Svenska för inflyttade
MEDIS
References
Tanja sabel, Airport manager Finavia
körkort
Ja
Alkopass
Ja