Ida Bates
Hogansville,GA
Summary
Hardworking Phlebotomy student with dedicated professional skills in customer service and patient care, with a strong ability to resolve conflicts and enhance team performance. As a current phlebotomy student, my clinical rotation begins on February 23rd and will last 4 weeks. Experienced in patient care and knowledgeable, continuing to learn more about efficient specimen collection.
Overview
2
2
years of professional experience
Work History
Cashier
Sass and Class Boutique
Valley, AL
01.2026 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted customers with requests and answered questions, enhancing overall satisfaction.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Executed day-to-day duties with accuracy and efficiency, ensuring smooth operations.
- Proposed innovative ideas and solutions that positively impacted team performance and outcomes.
- Assisted with patient care during clinical rotations to gain practical experience.
Front Office Receptionist
Childress Dental Center
La Grange, Georgia
05.2024 - 08.2024
- Answered phone calls promptly, directing inquiries to appropriate staff to enhance communication.
- Scheduled and confirmed appointments using dental management software.
- Coordinated with dental team to ensure efficient patient flow during appointments.
- Observed daily operations of dental hygienists and assistants, gaining insights into clinical processes.
Education
Phlebotomy
West Georgia Technical College
Waco, GA03-2026
Skills
- Patient care
- Phlebotomy techniques
- Customer service
- Appointment scheduling
- Team collaboration
- Conflict resolution
- Medical terminology
- Time management skills
Timeline
Cashier
Sass and Class Boutique
01.2026 - Current
Front Office Receptionist
Childress Dental Center
05.2024 - 08.2024
Phlebotomy
West Georgia Technical College