Ida Bates
Hogansville,GA
Summary
Certified phlebotomist with hands-on training in key specimen collection techniques, including venipuncture, capillary draws, and specimen labeling and handling. My four-week clinical rotation at Tanner Medical Center provided real-world practice in collecting blood samples. I am prepared to use the skills that I have learned, and am ready to further my knowledge and experience at your company.
Overview
2
2
years of professional experience
Work History
Cashier
Sass and Class Boutique
Valley, AL
01.2026 - Current
- Assisted customers with requests and answered questions, demonstrating strong communication and social skills directly applicable to patient contact and care in phlebotomy settings.
- Demonstrated excellent problem-solving skills, resolving complications efficiently and effectively.
- Executed day-to-day duties with accuracy and productivity, guaranteeing an efficient work environment.
- Suggested innovative ideas and solutions that positively impacted team performance and outcomes.
Front Office Receptionist
Childress Dental Center
La Grange, Georgia
05.2024 - 08.2024
- Exhibit high patient satisfaction by resolving concerns with knowledgeable and compassionate service, including active listening, empathy, and skilled communication directly relevant to patient care.
- Using the five-star phone system, I ensured patients received attentive, accurate care during phone interactions, along with efficiently assessing and addressing their healthcare needs.
- Scheduled and confirmed appointments using dental management software.
- Coordinated with the dental team to assure efficient patient flow during appointments.
- Observed daily operations of dental hygienists and assistants, gaining knowledge of clinical procedures.
Education
Associate of Science - Phlebotomy
West Georgia Technical College
Waco, GA03.2026
Skills
- Patient care
- Phlebotomy techniques
- Customer service
- Appointment scheduling
- Team collaboration
- Conflict resolution
- Medical terminology
- Time management skills
Education and Training
I have just completed my certification exam following my 4 week clinical period and am ready to work as soon as possible.
Timeline
Cashier
Sass and Class Boutique
01.2026 - Current
Front Office Receptionist
Childress Dental Center
05.2024 - 08.2024
Associate of Science - Phlebotomy
West Georgia Technical College