Ida McKnight

overseeing all aspects of daily store operations, driving sales, managing assets, and leading store associates. Recruiting, hiring, training, and developing store employees, as well as scheduling shifts, conducting performance reviews, Also did all bank deposits and drops as well as made change orders,

• Oversaw daily restaurant operations, ensuring compliance with health and safety standards.
• Developed and implemented training programs to enhance team performance and customer service.
• Analyzed sales data to identify trends, optimize inventory, and reduce waste.
• Collaborated with marketing team to execute promotional campaigns, increasing foot traffic and revenue.
• Managed staffing schedules to maintain optimal coverage during peak hours and control labor costs.
• Fostered a positive work environment through effective communication and employee engagement strategies.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Monitored daily cash discrepancies, inventory shrinkage

• Developed and implemented training programs for new employees to ensure consistency in service quality.
• Facilitated workshops to enhance team collaboration and communication skills among staff members.
• Monitored training effectiveness through feedback surveys and performance assessments to identify improvement areas.
• Created engaging instructional materials that aligned with operational goals and employee learning needs.
• Trained managers on effective coaching techniques to improve team performance in fast-paced environments.
• Evaluated training outcomes regularly, adjusting curricula to align with organizational strategies and objectives.
• Monitored and evaluated training performance to determine quality and cohesiveness.
• Trained new hires to perform cross-training exercises with experienced workers.