Seeking a position with a fast paced company with chances for advancement
Overview
22
22
years of professional experience
Work History
Costco
03.2020 - Current
Provide janitorial services and general maintenance of warehouse and grounds
- Clean warehouse floors, offices, break room and restrooms by operating self-
propelled floor scrubbing machinery and by sweeping, mopping, spraying and wiping
down, follow departmental procedures and standards for cleanliness and
performance of duties, restock supplies
- Collect cardboard and empty trash throughout the warehouse
- Operate garbage compactor and cardboard bailer
- Check daily schedule for assigned routine task
- Helps with the general upkeep of the grounds and the building, performs perimeter
checks
- Informs management of maintenance or facility issues
- Respond quickly to clean up spills
- Clean up and clear work area of any debris or trip hazards
- Follow all safety and security procedures
- Provide prompt and courteous customer service
Area Manager
American Painting and Janitorial
02.2015 - 04.2020
Supervised, trained and cross trained employees for a large janitorial company
Made sure the building was set up for theatre performances
- Inspected and reported building and equipment maintenance issues to the proper
department
- Distributed supplies to each building, collected timesheets and passed out payroll
checks, handled any tenant complaints and other duties as assigned by the Senior
Area Manager
Manager
McDonald’s
08.2011 - 02.2015
Responsible for providing excellent customer service and supervised team members
in order to ensure quality of service
- Supervised kitchen activities to ensure the quality of food was up to standards
- Trained and scheduled the activities of food service personnel
- Ensured the cleanliness of the restaurant
- Investigated and resolved complaints pertaining to food service and quality
- Maintained inventory and ensured adequate stock
- Managed cash registers and maintained store deposits and assisted in the kitchen
- Opened and closed restaurant
Department Manager
Walmart
08.2008 - 09.2011
Responsible for price changes, ordering merchandise, creating features
- Hired, trained and cross trained employees for my department
- Worked overnight when it was necessary to set up modules
- Maintained a clean and orderly department and designated different tasks for
employees to perform
- Assisted customers and answered their questions and stocked shelves.
Assembly/Test Technician
General Electric
08.2007 - 04.2010
Entered information into the computer, read blueprints
- Built and tested computer parts for the military and other companies
- Packaged parts to be shipped out
- Used soldering iron and other tools
Assistant Manager
Pro-Tax
02.2002 - 04.2008
Responsible for opening and closing office and greeting customers in a professional,
friendly manner
- Strived for the highest level of customer satisfaction
- Responded to customer inquiries, needs and/or problems
- Performed cash, inventory counts and verifications
- Processed and deposited payments received
- Assisted with all the functions of the office and midterm inventory
- Assisted in maintaining a presentable store appearance and identified areas to
improve service to Manager
- Prepared and processed tax returns, printed tax returns, checks and kept up with
Internal Revenue Service updates
- Input information into the computer, trained and cross trained employees
- Ran errands, answered multi-line phones, ordered supplies and did filing
- Used copier, fax machine, scanner and credit card machine; received posted
payments from clients
Case Manager
The Salvation Army
10.2002 - 11.2006
Provided guidance or advocated for clients seeking alternative solutions to specific
problems such as childcare, management of finances, housing, health needs, food,
clothing, education, vocational training and employment
- Assisted the director with budgeting and referred clients to other appropriate
agencies if needed
- Made home visits to clients who were not able to come into the office
- I sometimes handled inbound and outbound calls when receptionist was busy
- Answered switchboard, entered the clients information into the computer
- Handled the food pantry and assisted with the fund raising
- Handled difficult individuals and situations over the phone and at the office
- Performed inventory counts, filed and prepared reports and monthly spreadsheets of
clients and the services rendered
- Received mail, ran errands, assisted other departments if needed, referred clients to
Emergency Food Bank if needed
Education
Diploma - Required and Business
Louisa County High School
Mineral, VA
1978
Skills
I am a hard working, highly motivated team player with managerial experience and a
CAN DO attitude I have excellent oral and written communication skills and strong
Organizational skills
Experience with
Microsoft Office, Word, Excel PowerPoint, Outlook, MAC, Quicken
Switchboard and all office machines
Typing speed 66 wpm, shorthand 120 wpm
I excel at multitasking, paying attention to detail, enjoy helping others
I strive for a high level of accuracy and I have follow through attributes