IDALI CHAPA
Rosenberg,TX
Summary
To secure a challenging position in a reputable organization to expand my learning knowledge and skills.
Hardworking fulfillment team member skilled in keeping accurate records and efficiently filling high-volume orders. Maintain strict performance goals for order picking and packing. Trained in operating equipment forklifts and pallet jacks.
Overview
3
3
years of professional experience
Work History
STOCKER/ SALE'S ASSOCIATE
Cavender's Boot City
Rosenberg, TX
02.2024 - Current
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Utilized the store's point-of-sale system to complete sales transactions and process returns
- Unloaded truck shipments and restocked shelves with incoming merchandise, ensuring all products were correctly labeled and priced
- Set up a stocking system that improved organization on the sales floor and reduced restocking time by X%
- Assisted customers with locating items on the sales floor, resulting in a X% increase in customer satisfaction ratings
- Exceeded sales targets by X% in a challenging economic environment
- Exceeded sales targets by X%, resulting in a X% increase in overall store sales
ALUMNI ASSOCIATION ENGAGEMENT SPECIALIST
Texas A&M University-Corpus Christi
Corpus Christi, TX
08.2023 - 04.2024
- Developed and maintained strong relationships with alumni through personalized communications and networking
- Organized events for Alumni and was responsible for making sure everything was in place
- Fostered strong relationships with alumni by providing personalized support and resources.
- Designed personalized student learning plans that increased student engagement and motivation
- Organized and managed a series of student events and workshops, resulting in an X% increase in student engagement
ADMINISTRATIVE TAX CLERK III
Fort Bend County Tax Office
06.2022 - 08.2022
- Proven ability to effectively communicate with clients and provide exceptional customer service
- Assisted and processed customers over the counter with vehicle transactions
- Successfully managed a high volume of car renewals, ensuring timely completion and customer satisfaction
- Assisted with classified information and followed state and county guidelines
- Skilled in client service, providing guidance and answering inquiries regarding laws and regulations
- Supervised and motivated a team of employees, improving productivity and achieving department goals
- Developed and implemented effective communication strategies to enhance collaboration among team members and stakeholders.
ADMINISTRATIVE TAX CLERK III
Fort Bend County Tax Office
06.2021 - 08.2021
- Proven ability to effectively communicate with clients and provide exceptional customer service
- Assisted and processed customers over the counter with vehicle transactions
- Helped keep the office organized
- Successfully managed a high volume of car renewals, ensuring timely completion and customer satisfaction
- During Covid, I was an asset in helping the office follow all COVID protocols
- Assisted with classified information and followed state and county guidelines.
Education
HIGH SCHOOL DIPLOMA -
B.F Terry High School
Rosenberg, TX05.2023
Skills
- Spanish
- Organization
- Quick Learner
- Attentive
- Customer Service
- Collaboration
- Interpersonal Skills
- Adaptivity
- Problem-Solving
- Decision-Making
- Data Entry
- Team Development
- Information gathering and analysis
Ethnicity
Hispanic/White
Personal Information
Date of Birth: 10/22/04
References
- Carmen P. Turner, Tax Assessor-Collector, Richmond, TX, (832) 642-5778, carmen.turner@fortbendcountytx.gov, Manager
- Michelle Villafranco, Department Coordinator, Richmond, TX, (832) 361-9062, Michellevillafranco@yahoo.com, Supervisor
- Celisa Salazar, Division Supervisor, Richmond, TX, (832) 766-1165, Celsalazar3910@gmail.com, Supervisor
- Elda Garcia, Executive Assistant to the Executive Director of Alumni, Corpus Christi, TX, (361) 960-4439, elda.garcia@tamucc.edu, Supervisor
Timeline
STOCKER/ SALE'S ASSOCIATE
Cavender's Boot City
02.2024 - Current
ALUMNI ASSOCIATION ENGAGEMENT SPECIALIST
Texas A&M University-Corpus Christi
08.2023 - 04.2024
ADMINISTRATIVE TAX CLERK III
Fort Bend County Tax Office
06.2022 - 08.2022
ADMINISTRATIVE TAX CLERK III
Fort Bend County Tax Office
06.2021 - 08.2021
HIGH SCHOOL DIPLOMA -
B.F Terry High School