Idaliz Lua Sandoval
Bonita,CA
Summary
Dedicated Public Health undergraduate at the University of California, San Diego, with a strong focus on pediatric population health, health equity, and patient care coordination. Proven experience in client-facing roles demonstrates exceptional communication and problem-solving skills, along with effective coordination among diverse stakeholders. Bilingual in English and Spanish, committed to supporting diverse communities and facilitating access to essential services and resources. Eager to contribute to patient-centered care initiatives and enhance population health programs within a pediatric healthcare environment.
Overview
4
4
years of professional experience
Work History
Student Lead
University of California, San Diego
La Jolla, CA
09.2022 - Current
- Coordinate daily operations and supervise student staff in a fast-paced campus environment serving a diverse population.
- Act as a liaison between students and university staff to address concerns, resolve issues, and ensure effective communication.
- Provide guidance and support to individuals from diverse cultural and socioeconomic backgrounds.
- Manage scheduling, workflow coordination, and task delegation while maintaining a high standard of service and accountability.
- Develop leadership, conflict resolution, and interpersonal communication skills applicable to patient and family engagement.
Real Estate Assistant
SDS Realty & S&S; Realty
Menifee, CA
06.2024 - 09.2024
- Served as a primary point of contact for clients navigating complex transactions, ensuring clear communication and support.
- Coordinated communication among multiple stakeholders to resolve issues and maintain efficient processes.
- Maintained detailed and confidential documentation while tracking contracts, records, and deadlines.
- Utilized CRM platforms and digital tools to manage records, monitor progress, and ensure accurate documentation.
- Demonstrated strong organization and problem-solving skills while balancing multiple cases simultaneously.
Student Worker
University of California, San Diego
La Jolla, CA
10.2022 - 06.2023
- Provided customer service in a high-volume environment while supporting individuals with diverse needs.
- Addressed concerns and resolved issues efficiently while maintaining empathy and professionalism.
- Collaborated with team members to maintain safety, cleanliness, and operational standards.
Education
Bachelor of Science - Public Health – Medical Sciences Concentration
University of California, San Diego
San Diego, CA06-2026
Skills
- Patient & Family Communication
- Care Coordination Support
- Health Equity Awareness
- Cultural Competency
- Bilingual Communication (English & Spanish)
- Documentation & Record Management
- Problem Solving
- Stakeholder Coordination
- Zoom
- Teams
- CRM Systems
Languages
English (Fluent)
Spanish (Fluent)
American Sign Language (Basic)
Timeline
Real Estate Assistant
SDS Realty & S&S; Realty
06.2024 - 09.2024
Student Worker
University of California, San Diego
10.2022 - 06.2023
Student Lead
University of California, San Diego
09.2022 - Current
Bachelor of Science - Public Health – Medical Sciences Concentration
University of California, San Diego
Additional Experience
Public Health Undergraduate Organization – UC San Diego
- Participate in activities promoting community health awareness and public health engagement.