Idaly Galvan
Klamath Falls,OR
Summary
Compassionate Student Success Advisor known for high productivity and efficient task completion. Specialize in academic advising, personalized student support strategies, and data-driven decision-making to enhance student success. Excel in communication, empathy, and problem-solving to foster positive outcomes for students.
Overview
24
24
years of professional experience
Work History
Student Success Advisor
Klamath Community College
Klamath Falls, Oregon
05.2019 - Current
- Provide academic advising and planning to students and prospective students, including off- campus advising services, in both English and Spanish.
- Explain degree audits and graduation requirements to students to support academic planning.
- Register students for courses aligned with degree requirements and academic goals.
- Advise students on course selection to promote timely degree completion
- collaborate with my team and other departments to implement retention measures
- Evaluate disability documentation to determine eligibility for academic accommodations while ensuring compliance with institutional policies and federal regulations.
- Coordinate accommodation plans and communicate approved adjustments to faculty while maintaining student confidentiality.
Service Coordinator
Klamath County Developmental Disabilities
Klamath Falls, Oregon
05.2015 - 11.2018
- Assessed support needs and determined eligibility for developmental disability services.
- Authorized services and monitored care to ensure quality, health, and safety.
- Developed individualized support plans with families.
- Connected families with community resources and government services.
- Interpreted policies and assisted families with benefit and service applications.
Klamath Health Partnership
2074 S 6th St
Klamath Falls, Oregon
03.2002 - 05.2015
- Assisted clients with applications for health insurance, including Oregon Health Plan and Marketplace coverage.
- Assisted clients with applications for low-cost and prescription assistance programs.
- Interpreted and translated Spanish for clients during appointments.
- Referred clients to community resources and conducted community outreach.
Education
Associate of Science -
Klamath Community College
Klamath Falls, OR06-2023
Skills
Bilingual (English/Spanish) professional with experience in higher education and human services Proven ability to assess needs, coordinate services, interpret policies, advocate for clients and students, and collaborate with multidisciplinary teams to improve outcomes Strong communication, problem-solving, and relationship-building skills
Timeline
Student Success Advisor
Klamath Community College
05.2019 - Current
Service Coordinator
Klamath County Developmental Disabilities
05.2015 - 11.2018
Klamath Health Partnership
2074 S 6th St
03.2002 - 05.2015
Associate of Science -
Klamath Community College