Summary
Overview
Work History
Education
Skills
Experience/Certifications
Languages
Timeline
Generic

Idaly Cisneros

Klamath Falls,OR

Summary

Experience in tenant relations, lease administration, and property maintenance. Adept at managing budgets, coordinating repairs, and implementing cost-effective strategies to enhance property performance. Strong leadership and communication skills, with a keen eye for detail and a commitment to delivering exceptional service to tenants and property owners. Experience in safeguarding the well-being of children and families in crisis. Skilled in conducting comprehensive assessments, developing service plans, and coordinating resources to address complex social issues

Overview

7
7
years of professional experience

Work History

Social Service Specialist 1

Oregon Department Of Human Services
Klamath Falls, OR
02.2024 - Current

My role involves developing comprehensive assessments of children and families to determine their needs and risks. Develop and implement service plans in collaboration with families, addressing issues such as abuse, neglect, and family dynamics.

Provide counseling, support, and advocacy to children and families involved in the child welfare system. Coordinate services and resources, including referrals to community agencies, to address identified needs. Monitor and evaluate the progress of service plans, adjusting interventions as necessary to achieve desired outcomes. Collaborate with other professionals, including law enforcement, educators, and healthcare providers, to ensure comprehensive support for families. Document all interactions, assessments, and service plans in accordance with agency policies and procedures. Participate in case conferences, court hearings, and other legal proceedings as needed. Stay informed about relevant laws, regulations, and best practices in child welfare to ensure effective service delivery.

Property Manager

Stewart Property Management Services, INC.
Klamath Falls, OR
06.2020 - 02.2024

Property Management: Comprehensive experience in overseeing the day-to-day operations of residential and commercial properties, addressing concerns promptly, fostering a supportive and harmonious living/working environment, and ensuring compliance with industry standards.

Background Checks: Proficient in conducting comprehensive background checks on potential tenants, creating reports that ensure compliance with relevant legal and regulatory standards.

Documentation Expertise: Prepared detailed and accurate legal documents supporting court testimony, managed documentation related to eviction cases, including court orders, and notices.

Collaboration with Law Enforcement, HUD, Child Welfare and KLCAS: Established strong working relationships with Law Enforcement, HUD, KLCAS and child welfare agencies to address and resolve cases involving vulnerable populations and coordinating a safe and orderly eviction process, prioritizing the well-being of all parties involved. Facilitated the relocation of families in crisis by actively assisting in the search for safe and stable housing options, emphasizing safety and well-being as top priorities

Barista

Dutch Bros
Bend, OR
01.2017 - 11.2022

Team Collaboration: Contributing positively to a cohesive and productive team environment.

Adaptability: Flexible and able to adapt to changing circumstances, ensuring continued efficiency and quality service delivery.

Stock Keeper/Janitorial Lead

Dr. Nicola J. Cherry
2580 Daggett Ave, Klamath Falls, OR 97601
12.2022 - 10.2023

Worked around sensitive patient information and consistently upheld the highest standards of confidentiality in compliance with HIPAA regulations.

Collaborated with healthcare professionals to establish and follow stringent cleanliness protocols, specifically prioritizing the well-being of children.

Education

Oregon Institute of Technology
Klamath Falls, OR

Associate Of Applied Science - Nursing Assistance

Klamath Community College
Klamath Falls, OR
07.2017

Skills

  • Property Management
  • Ethical Decision-Making
  • Documentation Preparation
  • Court Testimony Experience
  • Team Collaboration
  • Conflict Resolution
  • Cultural Competence

Experience/Certifications

Klamath Falls Police Department and Bend Police Department 2016-2022

Participated in 40 hours of police ride-along programs intermittently over a span of six years, gaining valuable insights into community safety concerns. During police ride-alongs, I encountered and observed various high-stakes situations, including welfare checks, domestic violence calls, juvenile calls, suicides, and mental health crisis’. In these instances I maintained a composed and observant demeanor, closely following law enforcement protocols and procedures. I was able to assist in providing valuable language translation assistance to police.

Klamath Christian Center 2015-2023

Volunteered intermittently over a span of eight years, providing the care and supervision of infants and toddlers during church services, ensuring their safety and well-being. Acted as a mandatory reporter, promptly addressing and reporting any concerns related to the welfare of children in accordance with legal obligations.

CNA 1 2014-2016

75 hours of volunteer clinical practice at Sky Lakes Medical Center and 75 hours of clinical practice at Marquis Plum Ridge. Conducting thorough assessments of patients’ health conditions and reporting observations to the nursing staff. Accurately documenting patient information, changes in condition, and care provided. Serving as an advocate for patients, collaborating with social workers, case managers, and other professionals to ensure a holistic approach to patient care.

Languages

Spanish
Native or Bilingual

Timeline

Social Service Specialist 1

Oregon Department Of Human Services
02.2024 - Current

Stock Keeper/Janitorial Lead

Dr. Nicola J. Cherry
12.2022 - 10.2023

Property Manager

Stewart Property Management Services, INC.
06.2020 - 02.2024

Barista

Dutch Bros
01.2017 - 11.2022

Oregon Institute of Technology

Associate Of Applied Science - Nursing Assistance

Klamath Community College
Idaly Cisneros