Jessica Crenshaw

• Assisted clients in accessing services and resources to meet individual needs.
• Documented client interactions and outcomes to maintain accurate service records.
• Collaborated with multidisciplinary teams to develop comprehensive support plans.
• Conducted intake assessments to evaluate client eligibility for programs and services.
• Cultivated strong relationships with clients through excellent communication skills and genuine concern for their needs, leading to increased client retention rates over time.

• Conducted comprehensive assessments of clients needs, strengths, and barriers to develop individualized service plans

• Collaborated with a multidisciplinary team to coordinate and monitor the delivery of services to clients

• Provided crisis intervention and support to clients in high-stress situations

• Maintained accurate and up-to-date case records, ensuring confidentiality and compliance with legal requirements

• Advocated for clients rights and connected them with appropriate community resources

• Developed strong relationships with community organizations to enhance service options for clients

• Facilitated group meetings and workshops on topics such as life skills development or parenting techniques

• Monitored client progress towards goals outlined in their service plans through regular check-ins and evaluations

• Implemented evidence-based practices to improve outcomes for individuals served by the agency

• Collaborated with external agencies such as child protective services or probation departments when necessary for client safety or well-being

• Participated in ongoing professional development activities to stay current on best practices in caseworker field

• Supported families involved in child welfare system by providing guidance, resources, and referrals as needed

• Coordinated family team meetings involving parents/guardians, children/youths/young adults (as applicable), extended family members/support persons (as applicable), foster parents/resource caregivers (as applicable), representatives from relevant systems/agencies/service providers/community partners/etc. (as applicable)

• Assessed risk factors within families using standardized assessment tools

• Developed case plans that outline strategies/timelines/goals/objectives/services/resources/etc

• Ensured timely completion/submission/documentation/follow-up of required reports/forms/documents/etc

• Liaised/collaborated with community partners to coordinate services/supports/resources/etc

• Conducted home visits to assess living conditions, safety, and overall well-being of clients

• Maintained a caseload of a minimum of six cases, ensuring all necessary documentation was completed accurately and on time

• Collaborated with other professionals such as therapists, doctors, or educators to provide comprehensive care for clients

• Participated in team meetings to discuss client progress, challenges, and potential solutions

• Implemented trauma-informed practices when working with individuals who have experienced significant adversity or trauma

• Utilized effective communication skills when interacting with diverse populations including children, adults, seniors, and individuals with disabilities

• Supported youth transitioning out of foster care by connecting them with housing options, educational opportunities, employment resources etc

• Coordinated services for homeless individuals by collaborating with shelters, outreach programs etc

• Maintained confidentiality regarding sensitive client information according to ethical standards

• Provided ongoing support and guidance to families involved in the child welfare system

Provide supervision for youth in or at risk of entering temporary lodging. Collaborate with caseworker, treatment providers, youth and peers to facilitate activities consistent with youths needs and supervision plan. Provide supervision and transportation of youth and families as needed outside of temporary lodging. Support casework decision making. Support essential casework activities designed to facilitate change. Contribute to the review and evaluation of client progress.

• Provided emotional support and counseling to individuals facing challenging life circumstances

• Maintained accurate and confidential client records, ensuring compliance with privacy regulations

• Conducted home visits to assess living conditions and ensure the safety of vulnerable populations

• Coordinated transportation services for clients who required assistance getting to appointments or accessing community resources

• Participated in team meetings to discuss client progress, share insights, and develop effective strategies for case management

• Demonstrated cultural sensitivity when working with diverse populations

• Served as a point of contact for client inquiries regarding program eligibility criteria

Support, train and coordinate activities of the residential personnel and management of daily operations and services, to serve people with developmental disabilities. Identify and monitor program needs, create, plan, and implement training programs, processes, policies, and procedures to fulfill those needs in the designated location sites.

Delivered daily living assistance to individuals with developmental and intellectual disabilities, fostering independence.