Kendy Sumlin
Stockbridge,GA
Summary
Recent graduate with a Bachelor’s degree in Business Administration seeking a Human Resources Specialist position. Strong organizational, communication, and interpersonal skills. Adept at supporting HR functions including recruitment, onboarding, employee relations, and administrative processes. Eager to contribute to a dynamic HR team and grow within the field through continuous learning and hands-on experience. Recognized for being detail-oriented, proactive, and committed to fostering a positive workplace culture.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Social Service Specialist Foster Care/CPS Investigator
Department of Children and Family Services
09.2024 - Current
- Managed caseloads efficiently, maintaining accurate records and meeting all deadlines for reporting requirements.
- Navigated complex legal systems effectively by working closely with attorneys to ensure proper representation for children involved in court proceedings.
- Advocated for children''s best interests in court proceedings, presenting clear documentation of case findings and recommendations.
- Provided crisis intervention services during emergency situations, offering immediate support and coordinating necessary resources.
- Improved child and family outcomes by conducting thorough assessments and developing comprehensive case plans.
- Reduced the risk of abuse or neglect through proactive monitoring visits to homes, schools, and other relevant settings.
- Documented data and completed accurate updates to case records.
- Developed and implemented strategies to reduce and prevent family conflict.
Station Agent
MARTA
10.2023 - 11.2023
- Developed comprehensive knowledge of fare structures, policies, and procedures to effectively assist customers in making informed decisions regarding their travel plans.
- Streamlined daily operations by coordinating with train crews to facilitate smooth boarding processes for passengers.
- Provided excellent customer service while resolving issues related to lost items, trip delays, or general inquiries.
- Maintained a safe and orderly station environment through regular inspections and immediate reporting of any issues.
- Successfully addressed emergency situations by following established protocols and working closely with relevant authorities to ensure passenger safety at all times.
- Increased operational efficiency by managing ticket sales, validating passes, and ensuring proper fare collection.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
City Carrier Assistant
United States Postal Service
04.2021 - 07.2021
- Efficiently managed time and resources to ensure timely completion of route assignments while meeting delivery standards.
- Adhered to safety protocols when handling hazardous materials or heavy packages in accordance with USPS guidelines.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Safely operated postal vehicles for transportation of mail between facilities, adhering to traffic laws and regulations.
- Streamlined route planning by utilizing GPS devices and mapping tools for efficient navigation.
- Improved customer satisfaction by promptly responding to inquiries and addressing concerns related to postal services.
Education
Bachelor of Science - Business Administration
Colorado Technical University
Colorado Springs, CO06-2024
Associate of Science - Business Administration
Colorado Technical University
Colorado Springs, CO06-2023
Skills
- Client retention strategies
- Cross-functional coordination
- Clerical support
- Professional telephone demeanor
Certification
- Certified Foster Care Essential, Department of Children and Family - 2024
- Certified Child Protective Services Essential, Department of Children and Family - 2024
Languages
Spanish
Native or Bilingual
Timeline
Social Service Specialist Foster Care/CPS Investigator
Department of Children and Family Services
09.2024 - Current
Station Agent
MARTA
10.2023 - 11.2023
City Carrier Assistant
United States Postal Service
04.2021 - 07.2021
Bachelor of Science - Business Administration
Colorado Technical University
Associate of Science - Business Administration
Colorado Technical University
Similar Profiles
Kaacia McdonaldKaacia Mcdonald
Eligibility Specialist 1 at Department of Children and Family ServicesEligibility Specialist 1 at Department of Children and Family Services
Catherine BertholfCatherine Bertholf
Child Welfare - Foster Care Caseworker at Department of Children and Family ServicesChild Welfare - Foster Care Caseworker at Department of Children and Family Services
Jake TerryJake Terry
Deputy Communications Director at Louisiana Department of Children and Family ServicesDeputy Communications Director at Louisiana Department of Children and Family Services
Nycole HughesNycole Hughes
Kinship Navigator Program Liaison at Department of Children and Family ServicesKinship Navigator Program Liaison at Department of Children and Family Services
Angela MooneyAngela Mooney
Customer Service Cashier at Ingles-MarketsCustomer Service Cashier at Ingles-Markets