Idamay Milburn
Houston,TX
Summary
Results-driven and dependable professional recognized for strong work ethic, attention to detail, and consistent performance. Proven ability to exceed productivity goals, maintain excellent attendance, and support team success in fast-paced environments. Known for improving efficiency, reducing errors, and following safety and quality procedures. Take initiative,and handle responsibilities with professionalism and reliability. Motivated and reliable worker with a record of exceeding expectations, improving efficiency, and maintaining high quality and safety standards. Recognized for strong teamwork, attention to detail, and the ability to learn quickly in fast-paced environments.
Overview
2027
2027
years of professional experience
Work History
In-Process Quality Control Inspector
Geospace Technologies
Houston Tx
2020 - Current
- Examine raw materials, parts, and finished products
Look for defects, damage, or incorrect measurements
Use tools like calipers, micrometers, gauges, or testing machines
Compare products against blueprints, specifications, or samples
Perform quality tests (visual, mechanical, electrical, etc.)
Measure dimensions, weight, temperature, pressure, or performance
Check that products meet safety and regulatory standards
Record inspection results and test data
Write inspection reports and quality logs
Identify trends or recurring issues
Maintain records for audits and compliance
Identify defects and Non-conformance
Security Officer
SLS Global Protection
Houston, TX
12.2019 - 2020
- Supervise and coordinate security personnel in daily operations. Conduct routine patrols to monitor premises for safety and security risks.
- Monitor surveillance systems (CCTV) and respond to security incidents. Control building access and check identification for visitors, employees, and contractors.
- Offer directions and information to visitors while maintaining a welcoming presence. Assist in handling disturbances or difficult individuals professionally and de-escalate conflicts.
- Train and mentor new security officers on procedures, policies, and customer service skills. Assign duties, review shift logs, and ensure adequate coverage.
Home Health Care Aide
Heart Home Health Care
07.2017 - 12.2019
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Supported patients'' daily living activities such as bathing, dressing, grooming, and meal preparation to promote independence.
- Improved patient well-being by providing compassionate and attentive personal care services. Assisted patients in maintaining mental wellness through engaging conversation and social interaction during visits.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
Security Guard
G4s Secure Solutions
05.2015 - 07.2017
- Maintained a safe environment for staff and visitors through proactive surveillance and communication. Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access. Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Patient Access Representative
Memorial Hermann Hospital
05.2011 - 05.2015
- Schedule, modify, and cancel patient appointments for various departments. Verify patient demographics and insurance information.
- Verify insurance eligibility, benefits, and coverage.
Obtain prior authorizations and referrals if required.
Inform patients of potential out-of-pocket costs. - Answer high-volume inbound calls regarding scheduling, billing, and general inquiries. Provide compassionate and professional support to patients and families.
- Explain billing policies, insurance coverage, and payment options. Process patient payments and set up payment plans. Assist patients with financial aid applications if applicable.
Education
High School Diploma -
Elsik High School
Skills
- Quality control
- Using spreadsheets and quality software
- CCTV monitoring
- Writing clear and professional reports
- Entering and tracking inspection data
- Product inspecting and testing
- Data entry, and documentation
- Microsoft Excel/Word
- Safety procedures & OSHA awareness
- Fast learner/ trainable
- Reliability and punctuality
- Customer service
- Monitoring vital signs
- First aid CPR knowledge
- Compassionate Caregiver
- Badge and key control systems
- Patrol buildings and property
Timeline
Security Officer
SLS Global Protection
12.2019 - 2020
Home Health Care Aide
Heart Home Health Care
07.2017 - 12.2019
Security Guard
G4s Secure Solutions
05.2015 - 07.2017
Patient Access Representative
Memorial Hermann Hospital
05.2011 - 05.2015
High School Diploma -
Elsik High School
In-Process Quality Control Inspector
Geospace Technologies
2020 - Current