Idani Lynda Robertson
Hahira,GA
Summary
A goal driven individual with a strong and positive work ethic. I am passionate and motivated, with a drive for excellence. Always eager to get things done, and under minimal supervision. Core competencies include team work, good decision making and critical thinking as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency. Goal-orientated representative dedicated to high levels of customer satisfaction and meeting aggressive business goals and deadlines. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Legal Assistant
Young Thagard Hoffman, LLP
01.2021 - 11.2021
- Attend meetings and take notes for lawyers in attendance
- Transcribe, proofread, and file legal documents before deadlines
- Schedule court depositions, hearings, and other meetings as determined by an attorney
- Keep and organize court files and other day to day admin duties.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Produced legal documents such as briefs, pleadings and appeals.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Contacted clients to schedule appointments and discuss progress of cases.
- Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
- Scheduled appointments, court appearances, and depositions for busy law firm.
Legal Assistant Intern
Noko Incorporated Attorneys
01.2016 - 12.2017
- Prepare legal documents, including briefs, wills, contracts and real estate and mortgage bonds agreements.
- Meet with clients and other professionals to discuss details of a case.
- Delivery of legal documents to corresponding attorneys’ office
- Answer telephones and give information on callers, take messages, transfer calls to appropriate individuals
- Taking minutes during meetings with clients
- Day to day administrative duties such as operating the fax machine, making copies and maintaining files.
- Communicated pertinent information to clients via phone, email, and mail.
- Sorted legal documents, filing and case materials in clear, orderly systems to maximize efficiency.
Telesales Representative
Platinum Life Insurance
01.2016 - 09.2016
- Led a team of sales representatives by coming up with creative strategies to meet combined targets
- Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Opened new accounts and documented personal, demographic, and payment information in system.
- Overcame objections using friendly, persuasive strategies.
- Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
- Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
Education
Bachelor Of Commerce - Law
University of Pretoria
12.2017
Skills
- Customer and Personal Service
- Critical thinking
- Telecommunications
- Negotiation
- Attention to detail
- Flexibility
- Time management skills
- Teamwork
Timeline
Legal Assistant
Young Thagard Hoffman, LLP
01.2021 - 11.2021
Legal Assistant Intern
Noko Incorporated Attorneys
01.2016 - 12.2017
Telesales Representative
Platinum Life Insurance
01.2016 - 09.2016
Bachelor Of Commerce - Law
University of Pretoria
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