Experienced pharmacy technician with a strong focus on customer satisfaction and efficient operations. Skilled in greeting customers, handling cash transactions, and addressing customer concerns. Committed to delivering exceptional service by providing friendly and supportive assistance. Proficient in cash handling, filling prescriptions and adept at resolving problems effectively. Known for organizational skills, reliability, and the ability to manage multiple priorities with a positive mindset. Willingness to take on additional responsibilities to contribute to team success.
Hi, I’m
IDAVIA KINSLER
Pharmacy tech
Gainesville,FL
Summary
Overview
6
years of professional experience
Work History
Walgreens
Pharmacy Technician
04.2023 - 12.2024
Job overview
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Entered and processed patients' prescriptions into internal system.
GAINESVILLE HOUSING AUTHORITY
COMMUNITY CLERK
04.2022 - 07.2023
Job overview
- PROTECTED RESIDENTS CONFIDENTIAL INFORMATION AT ALL TIMES
- GREETS, ASSISTS, OR DIRECTS VISITORS TO THE APPROPRIATE STAFF MEMBER
- SIGNED RESIDENTʼS IN AND OUT FOR APPOINTMENTS WITH STAFF MEMBERS
- WILL ASSIST IN THE ASSEMBLY OF PACKETS AND LETTERS FOR DISTRIBUTION AND ASSIST WITH MAILING AS NEEDED
- DOOR TO DOOR PASSING OUT FLYERS AND NOTICEʼS
- WORKED WITH SUPERVISOR TO HELP PLAN AND ATTEND EVENTS
- ANSWERS ALL INCOMING CALLS TO THE CENTER IN A PLEASANT, COURTEOUS, AND PROFESSIONAL MANNER, AND REFERS CALLS TO THE APPROPRIATE STAFF MEMBERS
- OFFER UPDATED RESOURCE INFORMATION BASED UPON INDIVIDUAL NEEDS TO INCLUDE, BUT NOT LIMITED TO, CHILDCARE, CLOTHING, SHELTER, FOOD AND TRANSPORTATION
TACACHALE DISABILITY CENTER
RESIDENTIAL SUPPORT WORKER
01.2020 - 02.2021
Job overview
- Supported ambulation and physical therapy needs by conducting planned exercise routines
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy
- Checked patient vitals such as temperature, blood pressure and blood sugar levels
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
PLASMA CENTER
CERTIFIED PHLEBOTOMIST
12.2019 - 01.2021
Job overview
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods
- Organized daily work based on collection priority
- Maintained exam rooms by ordering supplies, transporting specimens, washing and packing instruments and changing solutions
- Accurately labeled vacutainer tubes with patient name, date and time of collection
- Tracked collected specimens by initialing, dating and noting times of collection.
CVS PHARMACY
REGISTERED PHARMACY TECH
09.2018 - 12.2019
Job overview
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
- Processed incoming drug orders
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
Education
STEADYHANDS TRAINING CENTER
CERTIFIED PHLEBOTOMIST
University Overview
REGISTERED PHARM TECH
University Overview
CLASS D SECURITY LICENSE
University Overview
ULTIMATE MEDICAL ACADEMY from ASSOCIATE OF SCIENCE DEGREE IN HEALTH SCIENCE-PHARMACY TECH
01.2020
University Overview
GAINED VALUABLE EXPERIENCE DURING EXTERNSHIP WITH CVS PHARMACY
HS DIPLOMA
01.2017
University Overview
Skills
- Drawing Blood
- Infection Control and Aseptic Procedures
- Specimen Labeling Procedures
- FDA Drug Safety Guidelines
- Drug inventory management
- Receiving incoming supplies
- Drug utilization review
- Medicare and Medicaid process
- Medical laboratory procedures
- HIPAA Compliance
- Hospice and Palliative Care
- Adaptable
- Mobility Assistance Aptitude
- Measuring Vital Statistics
- Blood Specimen Storage
- Customer Satisfaction
- Cash Handling
- Cash Management
Timeline
Pharmacy Technician
Walgreens
04.2023 - 12.2024
COMMUNITY CLERK
GAINESVILLE HOUSING AUTHORITY
04.2022 - 07.2023
RESIDENTIAL SUPPORT WORKER
TACACHALE DISABILITY CENTER
01.2020 - 02.2021
CERTIFIED PHLEBOTOMIST
PLASMA CENTER
12.2019 - 01.2021
REGISTERED PHARMACY TECH
CVS PHARMACY
09.2018 - 12.2019
STEADYHANDS TRAINING CENTER
CERTIFIED PHLEBOTOMIST
REGISTERED PHARM TECH
CLASS D SECURITY LICENSE
ULTIMATE MEDICAL ACADEMY from ASSOCIATE OF SCIENCE DEGREE IN HEALTH SCIENCE-PHARMACY TECH
HS DIPLOMA
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