Idelkis Ellie Gomez
Perth Amboy,United States
Summary
Results-oriented professional with strong time management and organizational skills. Committed to enhancing operational efficiency and driving company growth. Experienced in streamlining processes to reduce costs while making informed decisions that contribute to organizational success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Customer Care Nurse
The Plastic Surgery Center
07.2023 - 06.2025
- Collaborated with surgeons and anesthesiologists to enhance patient safety outcomes.
- Managed call volume to support health professionals and streamline call center operations.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Executed multiple assignments on schedule to sustain workflow efficiency.
- Developed documentation outlining processes for development, logic, and testing.
- Organized and categorized documentation in filing system to ensure easy access.
Certified Medical Assistant
Robert Wood Johnson Hospital
02.2018 - 06.2023
- Assessed, documented, and monitored vital signs for patients within an outpatient setting.
- Conducted patient interviews to gather medical history, chief complaints, and vital signs, ensuring comprehensive assessment.
- Administered immunizations and contraception options customized to meet individual patient needs, promoting preventive care.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Cleaned and disinfected laboratory tools and equipment to maintain safety standards.
- Assisted physician during examinations and procedures, facilitating patient care and improving workflow.
Cashier Assistant Manager
Little Caesars
02.2013 - 09.2017
- Supervised cash drawer counts and bank deposits, ensuring compliance with store opening and closing procedures.
- Operated cash register, collected payments, and provided accurate change.
- Cultivated strong relationships with peers and management, fostering teamwork and effective communication.
- Executed daily recovery tasks, ensuring cleanliness and organization to uphold operational standards.
- Maintained order and cleanliness of work areas to conform with health codes.
- Acquired new skills to enhance service quality and support team performance. to enhance team performance and better serve customers.
- Stored perishable food items in the freezer or refrigerator to protect them from spoilage.
- Followed recipes and customer requests to prepare high-quality, delicious meals.
- Resigned from position to pursue higher education.
Education
Associate of Applied Science - Medical Assistant
Berkeley College
Woodbridge, NJ04-2019
Skills
Patient care coordination
Care planning
Medical terminology
CPR certified
Healthcare ethics
Bilingual (English / Spanish)
Deadline management
MS Office proficient
Attention to Detail
Dependable and Responsible
Certification
- Certified Clinical Medical Assistant (CCMA)
- Certified EKG Technician (CET)
- CPR/AED/First-Aid
- Phlebotomy Technician (PT)
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Customer Care Nurse
The Plastic Surgery Center
07.2023 - 06.2025
Certified Medical Assistant
Robert Wood Johnson Hospital
02.2018 - 06.2023
Cashier Assistant Manager
Little Caesars
02.2013 - 09.2017
Associate of Applied Science - Medical Assistant
Berkeley College