IDIRIS DAHIR
Seattle,WA
Summary
Legal Operations-aligned Senior Project Manager with 4+ years of experience supporting class action settlement administration, regulatory workflows, and high-volume project delivery. Skilled in process optimization, documentation, client communication, and cross-functional coordination. Proven ability to manage sensitive legal data, maintain compliance-driven workflows, and deliver operational improvements in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Senior Project Manager
JND Legal Administration
Seattle, WA
03.2026 - Current
- Led a portfolio of complex class action settlement administration projects with project budgets ranging from $100k to $10m+ while also ensuring project deadlines were met on time.
- Developed comprehensive project plans outlining scope, objectives, and deliverables to enhance operational efficiency.
- Served as the relationship manager for key clients, contributing to high client retention rates through responsive communication and consistent project delivery.
- Mentored junior project managers and team members to foster professional growth and improve project execution quality.
Project Manager
JND Legal Administration
Seattle, WA
05.2024 - 03.2026
- Lead end-to-end administration of complex legal projects, ensuring accuracy in data management, financial distribution, workflows, reporting, and client satisfaction
- Maintain operational documentation, templates, and internal knowledge resources to support workflow consistency and team alignment.
- Draft detailed court-ready declarations and reports with strict attention to data accuracy.
- Managed initial and reissue payments/distribution to eligible Claimants
- Provide proactive communication to clients and internal leadership on active matters and deliver structured status updates.
- Retained by key clients to assist with administering Class Action Settlements
- Oversee budgets, timelines, and operational risk management, identifying workflow gaps and implementing scalable improvements.
- Train new hires, creating repeatable processes that increase team efficiency.
Assistant Project Manager
JND Legal Administration
Seattle, WA
06.2022 - 05.2024
- Supported with 15+ projects assigned by management, ensuring compliance with SOPs and deadlines.
- Handled escalated Class Member inquiries, triaging issues and ensuring timely resolutions.
- Produced weekly reports to clients with key metrics.
- Maintained 15+ case-specific information websites, ensuring accurate public-facing information and consistent documentation.
- Coordinated cross-functionally with other departments to streamline workflow and resolve issues.
Assistant Project Manager Intern
Meta
Seattle, WA
09.2021 - 03.2022
- Managed a project to research and document kitchen systems inventory at 40 different sites on the West Coast; information was then used as input for building future sites
- Created an Incident Report tracking tool; employed Smartsheet to record, track and report on all incidents occurring at 20 local Meta property sites
- Supported cross-functional operational projects with clear reporting and on-time deliverables.
Education
Certificate - Business Operations
South Seattle College
Seattle, WA01-2022
Associate of Arts - Business Administration
Highline College
Seattle, WA06-2023
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Year Up
Seattle, WA03-2022
Skills
- Microsoft Office Suite
- Project Management
- Time Management & Multitasking
- Adaptability
- Critical Thinking
- Client Communication
- Cross-functional coordination
- Settlement Administration
- Smartsheet
- Data Analysis
Timeline
Senior Project Manager
JND Legal Administration
03.2026 - Current
Project Manager
JND Legal Administration
05.2024 - 03.2026
Assistant Project Manager
JND Legal Administration
06.2022 - 05.2024
Assistant Project Manager Intern
Meta
09.2021 - 03.2022
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Year Up
Certificate - Business Operations
South Seattle College
Associate of Arts - Business Administration
Highline College