IDRISSA SESAY
Washington,DC
Summary
Experienced with surveillance techniques, access control systems, and emergency response protocols. Utilizes effective communication skills and situational awareness to maintain secure environment. Track record of ensuring safety and compliance with security regulations.
Diligent [SPO Armed Security Officer] with solid background in maintaining security protocols and ensuring safety in various environments. Successfully managed access control and incident response, providing secure atmosphere. Demonstrated ability to handle high-pressure situations and effectively communicate with team members.
Overview
17
17
years of professional experience
1
1
Certification
Work History
SPO Armed Security Officer
Security On-Demand
Upper Marlboro, MD
03.2021 - Current
- Provide armed security protection for a busy retail grocery location.
- Maintain a visible presence to deter theft, violence, and suspicious activity.
- Monitor store premises and surrounding areas to ensure the safety of employees and customers.
- Conduct routine patrols and surveillance to prevent security breaches.
- (fire evacuation, lockdowns ) in coordination with stakeholders.
- Respond to disturbances, shoplifting incidents, and emergencies.
- Trained employees on workplace safety practices and emergency procedures.
- Detain suspects when necessary until law enforcement arrives.
- Served as liaison with law enforcement during investigations, providing evidence and reports as required.
- Prepare a detailed incident and daily activity report.
- Enforce store safety policies and assist in conflict de-escalation.
Security Police Officer
Admiral Security Services
Bethesda, MD
04.2020 - 03.2021
- Established and maintained effective working relationships with city staff leaders, outside organizations, and the general public to provide optimal service and protection.
- Investigated crimes and accidents while administering first aid, securing perimeters and accident scenes, and identifying and preserving evidence.
- Performing building inspections and verifying visitors.
- Patrolled building locations to maintain law and order, deter and detect criminal activity, enforce rules and regulations, respond to citizen requests for assistance, and provide public safety.
- Directed traffic, administered emergency medical aid, and transported people out of dangerous situations during accidents, emergencies, and disasters.
Security Officer
MGM National Harbor Hotel & Casino
Oxon Hill, MD
01.2018 - 03.2020
- Performed cash drops while maintaining complete security and control over the drop box.
- Patrolled security-related situations and submitted in-depth reports to superiors.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
- Warned person of rules infractions, violations, and eviction from premises.
- Verified integrity and accuracy of photo IDs, tickets, and passports before authorizing passage.
- Triaged problems quickly and provided precise and clear information while working under minimum supervision.
- Acted as a first responder for emergencies, incoming calls, and code-red situations before the arrival of paramedics and law enforcement.
- Immediately reported safety hazards for remediation response.
- Provide excellent guest services.
- Protected personal and company property from robbery, vandalism, and unauthorized entry.
- Used effective time management regarding personnel security asset coordination and accountability.
- Patrolled and monitored the premises in a company vehicle, on a bicycle, and on foot.
- Worked with local law enforcement and federal investigators to ensure that fugitives were apprehended safely and that investigations were coordinated.
Dishwasher/Prep Cook
Personnel Plus
Hyattsville, MD
04.2017 - 12.2018
- Double-checked orders for accuracy and bagged meals for transport.
- Examined departmental documents to determine how they should be distributed and filed.
- Performed shift change tasks to keep the store organized and efficient each day.
- Thoroughly washed and sanitized all dishes, glassware, and silverware after each use.
- Checked for quality, kept track of new and expired items, and rotated stock to ensure that food and ingredients were fresh.
- Assisted in the dining room by removing soiled dishes and transporting them to the kitchen for washing during meal service.
- Promoted customer loyalty by efficiently handling food and service complaints.
- Prepped vegetables and ingredients by washing, chopping, and dicing.
Hospital Housekeeper
Inova Alexandria Hospital
Alexandria, VA
02.2013 - 12.2015
- Used insecticides and released fumigants to protect against insect and rodent infestations.
- Meticulously dusted all of the furniture and fixtures.
- Mixed, used, and stored hazardous chemical cleaners properly to reduce the risk of injury or illness.
- Lifted supplies, equipment, and heavy furniture with hand trucks or by hand.
- Cleaning floors, wiping down glass entryways, and collecting trash were among the daily checklists I completed throughout the facilities.
- Responded quickly to calls from employees who needed to clean up spills and wet floors caused by ceiling leaks and plumbing issues.
- Stripped and refinished them to keep the condition and appearance of hard surface floors in good shape.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce the risk of injury or illness.
- Followed safety standards and established SOPs when handling, mixing, and storing hazardous chemicals.
- Kept trash cans empty by regularly removing from rooms, bathrooms and hallways.
Assistant Store Manager
Family Dollar
Landover Hills, MD
01.2009 - 03.2013
- Was in charge of onboarding new employees, which included training, mentoring, and new hire paperwork.
- Ensured that the store was properly organized, that customer complaints were promptly addressed, and that questions were promptly answered.
- Assisted team members in providing friendly, knowledgeable service by implementing proactive monitoring and corrective action strategies.
- Was in charge of customer service, which included dealing with complaints, stock management, and answering customer questions.
- Assessed suppliers in order to assess delivery quality, timeliness, and compliance, maintain tight cost controls, and maximize business operational efficiency.
- Switched out merchandise and displays to highlight new products and special offers.
- Replenished merchandise, greeted customers, answered questions, and maintained the store's overall appearance.
Education
High School -
Parkdale High School
Riverdale Park, MD01-2003
Skills
- Hospital experience
- Guest services
- Team management
- Team leadership and development
- Customer service
- Supervising experience
- Store management
- Security
- Surveillance
- Public safety
- Body armor usage
- Report writing
- Computer skills
- Incident documentation
- Search and seizure
- Surveillance monitoring
- Crowd control
- Facility protection
- Emergency response
- CCTV monitoring
- Arrest procedures
- Staff monitoring
- Law enforcement support
- Staff assistance
- Safety control
- Radio communication
- Vehicle patrol
- Alarm response
- Investigative skills
- Patrol procedures
- Team player
- Active listening
- Federal and state regulation compliance
- Security needs assessment
- Visitor screening
- Employee and visitor screening
Certification
- SPO Armed Security Officer
- Armed gun license
- CPR/Fire Aid Certified-American Red Cross
- Pepper Spray License
Languages
English
Native or Bilingual
kiro
Native or Bilingual
Timeline
SPO Armed Security Officer
Security On-Demand
03.2021 - Current
Security Police Officer
Admiral Security Services
04.2020 - 03.2021
Security Officer
MGM National Harbor Hotel & Casino
01.2018 - 03.2020
Dishwasher/Prep Cook
Personnel Plus
04.2017 - 12.2018
Hospital Housekeeper
Inova Alexandria Hospital
02.2013 - 12.2015
Assistant Store Manager
Family Dollar
01.2009 - 03.2013
High School -
Parkdale High School