Ieasha Grant
Clayton,NC
Summary
Reliable Detention Officer with relevant experience maintaining secure correctional facilities, monitoring inmate behavior and ensuring adherence to established policies. Possess strong interpersonal skills for managing relationships with inmates, colleagues, and supervisors. Notable strengths include ability to make quick decisions in high-pressure situations and commitment to maintaining safety standards at all times. Resourceful Supervisor known for high productivity and efficient task completion. Specialize in team leadership, conflict resolution, and operational oversight. Excel in communication, problem-solving, and adaptability to ensure smooth operations and workplace harmony. Committed to fostering positive work environments and achieving goals through effective supervision and staff engagement.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Superivisor
Sheetz
Clayton, NC
12.2024 - Current
- Developed strategies to improve team performance and productivity.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Trained new employees on company policies and procedures.
Detention Officer
Durham County Sheriff Office
Durham, NC
10.2021 - 01.2022
- Supervising detainees maintaining safety following policy and procedures.
- Protecting the public and faculty.
- Care custody and control.
Correctional Officer
NCDPS
Smithfield, NC
11.2019 - 01.2020
- Supervising offenders maintaining safe following policy and procedures.
Clerk
United States Postal Service
Raleigh, NC
08.2015 - 01.2019
- Processing Mail Loading Mail trucks checking in drivers.
CASHIER
WALMART
Raleigh, NC
04.2012 - 01.2013
- Advised customers on new styles, fashion trends, and product features.
- Ensured the highest levels of customer service and satisfaction.
- Counted cash; and reconciled charge sales and cash receipts with total sales to verify accuracy of transactions.
- Developed close and personal relationships with customers to ensure customer loyalty and retention.
CREW MEMBER
MCDONALDS
Raleigh, NC
08.2011 - 01.2013
- Provided accurate, timely and efficient service to customers as head cashier in drive-thru.
- Helped out in various areas when help was needed.
- Provided exceptional customer service and support.
- Balanced cash drawer daily.
- I've made relationships with customers and presented excellent customer service skills and fast and friendly environment to ensure that they will return to our fast-food restaurant knowing they had a great experience.
Education
High School Diploma -
William L Dickinson High School
Jersey City, NJ06.2009
Some College (No Degree) - Criminal Justice
Fayetteville Technical Community College
Fayetteville, NCSkills
- Customer Support
- Customer Care
- Team Motivation
- Time Management
- Relationship Building
- Restraint techniques
- Effective communication
- Crisis intervention
- Headcounts
- Inmate escorting
- Inmate monitoring
- De-escalation techniques
- Rules enforcement
- Search and seize procedures
- Mental health awareness
Certification
- Child Care Academy
- CPR & First Aid
- ITS SIDS
- All DCDEE moodle Health & Safety Training for 2025
- Transitions
- Ditch the Screens, Ditch the calender, Ditch the Dittos, and Ditch the
Timeline
Superivisor
Sheetz
12.2024 - Current
Detention Officer
Durham County Sheriff Office
10.2021 - 01.2022
Correctional Officer
NCDPS
11.2019 - 01.2020
Clerk
United States Postal Service
08.2015 - 01.2019
CASHIER
WALMART
04.2012 - 01.2013
CREW MEMBER
MCDONALDS
08.2011 - 01.2013
High School Diploma -
William L Dickinson High School
Some College (No Degree) - Criminal Justice
Fayetteville Technical Community College
Similar Profiles
TAYLOR STEWARTTAYLOR STEWART
Shift Supervisor at SheetzShift Supervisor at Sheetz
Kyle TysonKyle Tyson
Shift Supervisor at SheetzShift Supervisor at Sheetz
Crystal JonesCrystal Jones
Assistant Manager/Hospitality Manager at SheetzAssistant Manager/Hospitality Manager at Sheetz
Ernesto HerreraErnesto Herrera
Supervisor/Flex-Supervisor at SheetzSupervisor/Flex-Supervisor at Sheetz
Lea JohnsonLea Johnson
Assistant Property Manager at Mid-America Apartments Co.Assistant Property Manager at Mid-America Apartments Co.