Iechen Salgado
Westminster,CO
Summary
Committed to fostering a positive and inclusive work culture that maintains organizational goals. Talented Human Resources Assistant, supporting employee-facing functions within the human resource department. Expert in building relationships with employees to support an all inclusive culture and determine needed resources. Highly adaptable and flexible in order to meet the needs of an organization. Leveraged past professional and education experiences to excel within the human resources field.
Overview
9
9
years of professional experience
1
1
Certification
Work History
HR Coordinator (Temporary Aide)
CO. Dept. of Healthcare Policy & Financing (HCPF)
Denver, CO
10.2023 - Current
- Bi-weekly support of the New Employee Orientation (NEO) and onboarding
- Experience with I-9s, E-Verify and onboarding/payroll documents
- Manage the Electronic Data Warehouse (EDW) project and records management transition
- Manage personnel and position files and the transfer of files with other state agencies
- Manage physical HR files in-office to include but not limited to I-9s
- Support with the records management per our procedures
- Support legal name change request
- Support the management and HR requests within our HR Operations shared team email inbox
- Support the separations, agency transfers, and retirement personnel actions
- Demonstrated high level of attention to detail in supporting the deadlines, reports, and records
- Working knowledge of DocuSign, Smartsheet, HR Application Suite/PEAT, Cornerstone, and Colorado Personnel Payroll System (CPPS), NeoGov, UKG
- Support the HR Operations team with various other tasks to include project support, liaise with the HR employee labor & relations, compensation, talent, leave and benefits teams as needed
Bank Teller
Banco Popular de Puerto Rico
San Juan, PR
09.2017 - 04.2023
- Provided excellent customer service and assisted clients/customers within various banking services
- Performed numerous monetary and digital transactions with a high level of attention to detail
- Referred clients to different banking products and services
- Supported new team members with teller training and operations
- Consistently exceeded our monthly transaction goal and was recognized as the "Employee with the highest level of monetary transactions" for the past 5 years
- Performed daily financial and personal information data entry into our database and software application
- Supported new team members with standard operating procedures (SOPs), regulations, and onboarding
- Responsible for the records and data privacy and confidentiality of clients and the company
Retail Sales Associate
Felino Corp
Carolina, PR
01.2016 - 04.2017
- Provided excellent customer service to customers and exceeded weekly sales goals
- Consistently ranked first in sales during heavy volume seasons
- Supported colleagues and new team members in all areas of retail sales
Tax Technician
Department of Finance of Puerto Rico
Carolina, PR
02.2015 - 04.2015
- Served as a tax revenue analyst in support of Puerto Rico's Finance department
- Processed high volume of tax payers' documents with high level of accuracy into our government tax system
- Analyzed tax documents and determined if any legal payment obligations or returns is warranted
- Tracked and reported data of debt collections and provided it to the floor manager
- Provided a high level of attention to detail and customer service to tax payers
Education
Master's Degree - Business Administration And Human Resource Management
AGM University (Universidad Ana G. Mendez Puerto Rico)
Bachelor's Degree - Business and Administrative Systems
University of Puerto Rico (U.P.R)
Skills
- Task Orientated
- DISC communication skills
- Payroll & Finance
- Problem Solving
- Customer Service
- Data Analysis & Reporting
- Equity and Inclusion
- Human Resources
- Records Management
- Bilingual (Fluent in English/Spanish)
- Onboarding and Orientation
- Confidentiality and Discretion
- Interdepartmental Coordination
- People-oriented
- Management Support
- Staff Development
Certification
- Certificate of Appreciation in support of the HCPF electronic HR data warehouse. April 2024
- Customer Service award for exceptional banking services. January 2022 & 2023
- Five year customer service award. January 2022
Timeline
HR Coordinator (Temporary Aide)
CO. Dept. of Healthcare Policy & Financing (HCPF)
10.2023 - Current
Bank Teller
Banco Popular de Puerto Rico
09.2017 - 04.2023
Retail Sales Associate
Felino Corp
01.2016 - 04.2017
Tax Technician
Department of Finance of Puerto Rico
02.2015 - 04.2015
Master's Degree - Business Administration And Human Resource Management
AGM University (Universidad Ana G. Mendez Puerto Rico)
Bachelor's Degree - Business and Administrative Systems
University of Puerto Rico (U.P.R)
- Certificate of Appreciation in support of the HCPF electronic HR data warehouse. April 2024
- Customer Service award for exceptional banking services. January 2022 & 2023
- Five year customer service award. January 2022
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