Summary
Overview
Work History
Education
Skills
Timeline
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IEISHA ADAMS

Flint,MI

Summary

I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. I have the willingness to take on added responsibilities to meet team goals. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

9
9
years of professional experience

Work History

Lead Manager

Old Navy, Gap
Flint, MI
08.2022 - Current
  • Engaged with customers to build rapport and loyalty
  • Helped customers locate products and checked store system for merchandise at other sites
  • Prepared merchandise for sales floor by pricing or tagging
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Monitored performance of direct reports against established targets.
  • Coordinated with transportation companies to ensure timely delivery of goods.
  • Monitored the receipt and storage of incoming goods and materials.

Bank Customer Service Representative

Huntington National Bank
Flint, MI
03.2017 - 04.2023
  • Maintained friendly and professional customer interactions
  • Handled various accounting transactions
  • Executed wire transfers, stop payments and account transfers.
  • Provided customer service to bank customers, addressing questions and concerns in a professional manner.
  • Verified customer identification information with the applicable documents according to bank policies.

Sales Associate

Speedway Gas Station
Flint, MI
07.2015 - 05.2017
  • Engaged with customers to build rapport and loyalty.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Received and stocked merchandise in a timely manner.
  • Organized shelves, racks and bins to ensure product availability.

Dental Assistant

Dental Dreams LLC
Flint, MI
05.2016 - 09.2016
  • Performed general chair-side duties for general dentistry, endo procedures and oral surgery
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.

Education

Dental Certification -

Ross Medical Education Center
10.2015

Skills

  • Customer Service
  • Time Management
  • Teamwork and Collaboration
  • Performance Monitoring
  • Inventorying Knowledge
  • Inventory Management
  • Problem Resolution

Timeline

Lead Manager

Old Navy, Gap
08.2022 - Current

Bank Customer Service Representative

Huntington National Bank
03.2017 - 04.2023

Dental Assistant

Dental Dreams LLC
05.2016 - 09.2016

Sales Associate

Speedway Gas Station
07.2015 - 05.2017

Dental Certification -

Ross Medical Education Center

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IEISHA ADAMS