Ieisha Smith
Turkle Creek,PA
Summary
Experienced professional with exceptional customer service skills and a track record of building strong relationships. Committed and driven, ready to make valuable contributions to your company\'s success. Demonstrated expertise in effective management and efficient prioritization.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Crew Member
Chipotle
01.2023 - Current
- Prepared Food for day
- Prepped fresh vegetables
- Handled cash flow and monetary transactions
- Cleaned diner area accordingly
- Cleaned restrooms accordingly
- Provided comprehensive training to new staff.
Assistant Teacher
London Bridges Daycare
12.2022 - 04.2022
- Thought Children daily
- Assisted with play time
- Changed children as needed
- Fed children as needed
- Supervised while they nap
Patient Care Technician
UPMC Presbyterian
05.2021 - 10.2021
- Drew patient's blood
- Assisted patients to recommended scans
- Inserted intravenous injections
- Emptied foley catheters as needed
- Fed patients accordingly
- Helped with hygiene needs
- Monitored patients' glucose levels
- Cleaned patient rooms accordingly
- Restocked supplies as needed
Resident Aid Care
Vincentian Schenley Gardens
10.2019 - 03.2020
- Assisted with ADL’s
- Assisted with Shower/baths
- Assisted with dinner preparation
- Maintained sticked patient confidentiality
- Maintained safety policies
Cashier
Wendy’s
11.2017 - 11.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Adjusted availability based on fluctuating operational needs.
- Executed transactions with accurate handling of checks, cash, and credit cards.
Cashier Assistant
Waterworks Movie Theater
11.2017 - 11.2018
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
Education
CCAC of Allegheny County
Pittsburgh, PA11.2024
Obama Academy
Pittsburgh, PA06.2019
Skills
- Customer-Focused Approach
- Conflict resolution trained
- Professional Etiquette
- Proactive Work Mindset
- Adaptable Learner
- Policy account changes
Certification
CPR and first aid
Timeline
Crew Member
Chipotle
01.2023 - Current
Assistant Teacher
London Bridges Daycare
12.2022 - 04.2022
Patient Care Technician
UPMC Presbyterian
05.2021 - 10.2021
Resident Aid Care
Vincentian Schenley Gardens
10.2019 - 03.2020
Cashier
Wendy’s
11.2017 - 11.2019
Cashier Assistant
Waterworks Movie Theater
11.2017 - 11.2018
CCAC of Allegheny County
Obama Academy
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