Ieisha Watson
Hayward,CA
Summary
Seasoned Navigator with broad experience in maritime and aeronautical navigation. Strengths include precise route planning, risk assessment, weather analysis, and emergency situation management. Demonstrated abilities to maintain safety standards while ensuring timely arrival at destinations. Previous roles have contributed to significant improvements in operational efficiency and voyage optimization.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Housing Navigator/SSVF
EOCP
Oakland, CA
10.2023 - Current
- Complete data entry, maintained filing system for housing program participants and enter Data in HMIS
- Liaised with landlords to obtain lease agreements and contracts to facilitate client approval
- Prepared and issued housing program letter, documents, contracts and forms to encourage response from residents
- Enter move-ins, Changes, and port-ins into HMIS system for accurate record keeping
- Communicate with people from various cultures and backgrounds
- Follow guidelines when reviewing applicant data to determine eligibility for economic assistance
- Provide direct services to clients
- House Clients.
Family Case Manager
Eocp
Oakland, CA
03.2023 - Current
- Finding Housing
- Advocate for my clients
- Help break barriers
- Write daily reports In SOAP
- Trained in HMIS/Clarity
- Family reunification.
HTSS service coordinator
Abode Services
Fremont, CA
03.2022 - 06.2022
- Clarity notes, help clients maintain housing and get housing, advocate for client with landlords, Ct
- Excel data entry, team building.
Community Health Navigator
Roots Community Health Center
Oakland, CA
05.2021 - 06.2022
- Facilitate placement into emergency housing, administer assessment tools, navigate members to a healthier life, Reentry, helping formally incarcerated men and women with finding jobs, housing, connecting with mental health services and helping with any barriers they may have.
Housing Advocate
East Oakland Community Project
Oakland, CA
04.2019 - 05.2021
- Social support for all the clients in the shelter I housed them with in the shelter, HMIS Intakes, clarity training, Job searching, résumé building, housing assistance, housing search, care plan
- Helping formally incarcerated men and women with reentry.
Guard Supervisor
VMA Security
Oakland, CA
01.2016 - 08.2020
- Leadership, Adaptability, assigns guards to patrol and inspect buildings and grounds
- Ensures protection from intruders, fire hazards, theft, and vandalism
- Additionally, monitors security systems and responds to alarms, reports of issues, or requests for assistance.
In Home Caregiver
Ihss
Stockton, CA
06.2018 - 01.2020
- Cook clean make sure client is clean changed and happy and full, Financial planning, goals, educational planning, health progression.
Lead Cashier
Salvation Army
Stockton, CA
03.2018 - 08.2019
- Good customer service communication stocking product knowledge inventory organize.
Facility provider
United Cerebral Palsy
Stockton, CA
05.2017 - 07.2019
- Holier lifting, range of motion, change clients, Assistance with medication, academics, Teaching client rights, CPR, daily outings, assistance with feeding.
Team Leader I
YMCA
Stockton, CA
07.2018 - 03.2019
- Academic help, homework assistant, educational goal planning, future goal planning, academic planning, Team building.
QC Analyst
Trader Joe's
05.2018 - 11.2018
- Academic help, homework assistant, educational goal planning, future goal planning, academic planning, Team building.
House Keeping
Crossroads
Fremont, CA
08.2017 - 01.2018
- Cleaning and reporting any safety hazards to the homeowner or manager in charge
- Complete tasks like vacuuming, sweeping, emptying trash cans, dusting shelves, cleaning windows, and mopping floors
- Change linens, wash dishes, and do light ironing and laundry.
Shipping and Receiving
Kikos
Fremont, CA
05.2017 - 08.2017
- Warehouse Inventory control, shipping receiving, Sweeping and maintaining clean workplace, Safety.
Gas Station Attendant
Chevron Gas Station
Hayward, CA
10.2016 - 05.2017
- Pull, pack and shipped orders in an accurate manner, process and packaged goods, Organizes space in the warehouse and perform cleaning duties.
Client Service Associate
Call Socket
Oakland, CA
03.2015 - 06.2016
- Met and exceeded sales goals every month, Handle calls with a high level of quality, Engaged and build genuine rapport so customers feel like they were talking to a friend, Daily side by side with peers to help hit daily team goals, Execute incentives to keep it fun in the call center.
Assistant Manager
Goodwill Industries
Oakland, CA
01.2020
- Making sure store is clean out date and I date this check racks make sure all employees are doing their job assistant employees they need extra help training closing paperwork cash drops making sure store makes their weekly goals.
Education
College in Medical Assisting -
Merritt College
Oakland, CA09.2024
DIPLOMA in High school diploma -
C4L ACADEMY
Stockton, CASkills
- SALES
- Typing
- Customer service
- Data Entry
- Inventory
- Scheduling
- Inventory Management
- Team Building
- Word
- Appointment Scheduling (2 years)
- Assistant Manager Experience (2 years)
- Call center
- Dispatch
- Caregiving
- Computer Skills
- Driving Experience
- Driving (6 years)
- Sales Experience
- Customer Relationship Management
Case Management
- Writing skills
- Customer service
- Customer relationship management
- Typing
- Decision-making capabilities
- Leadership
- Data collection
Certification
- CPR/First Aid, 05/01/19 to 05/01/21
- CPI, 08/01/19 to 08/01/21
- State of California home care registry, 04/01/19 to 04/01/21
- Driver's license
- Housing Quality Standards (HQS) Certification, 06/01/24 to Present
Additionalinformation - Skillsandabilities
- Excellent customer service
- Cash
- Inventory
- Scheduling
- Order pulling
- Shipping receiving
- Sales
- Data Entry
- Housekeeping Work
- Cooking
- Knowledgeable
- Quick learner
- Organisation
- Delegation
- Understanding
- Cultural sensitivity
- Resourceful
- Creative
- Decision making
Assessments
- Case management & social work, Proficient, 07/01/22
- Home health aide skills, Proficient, 03/01/20
- Call center customer service, Proficient, 05/01/22
- Work style: Reliability, Proficient, 04/01/22
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Housing Navigator/SSVF
EOCP
10.2023 - Current
Family Case Manager
Eocp
03.2023 - Current
HTSS service coordinator
Abode Services
03.2022 - 06.2022
Community Health Navigator
Roots Community Health Center
05.2021 - 06.2022
Assistant Manager
Goodwill Industries
01.2020
Housing Advocate
East Oakland Community Project
04.2019 - 05.2021
Team Leader I
YMCA
07.2018 - 03.2019
In Home Caregiver
Ihss
06.2018 - 01.2020
QC Analyst
Trader Joe's
05.2018 - 11.2018
Lead Cashier
Salvation Army
03.2018 - 08.2019
House Keeping
Crossroads
08.2017 - 01.2018
Facility provider
United Cerebral Palsy
05.2017 - 07.2019
Shipping and Receiving
Kikos
05.2017 - 08.2017
Gas Station Attendant
Chevron Gas Station
10.2016 - 05.2017
Guard Supervisor
VMA Security
01.2016 - 08.2020
Client Service Associate
Call Socket
03.2015 - 06.2016
College in Medical Assisting -
Merritt College
DIPLOMA in High school diploma -
C4L ACADEMY
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