Summary
Work History
Education
Skills
Timeline
LEADERSHIP
Generic

Ien Danielle Alcos

pearland

Summary

Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.

Work History

Team Member

Teahouse
03.2025 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.

Education

Associates - engineering

Alvin Community College
Alvin, Texas
06.2026

High School Diploma -

Shadow Creek High School
Pearland, Texas
01.2024

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Flexible schedule
  • Collaboration and teamwork

Timeline

Team Member

Teahouse
03.2025 - Current

Associates - engineering

Alvin Community College

High School Diploma -

Shadow Creek High School

LEADERSHIP

  • Saxophone Section Leadership 2023-2024
  • Organized the saxophone section of 22 students
  • Contributed to the growth in the skills of the saxophone section
  • Administered communication between section and band directors
  • TSA Drone Challenge Leader 2023-2024
  • Organized a group of four to the national level of the competition
  • Contributed to the portfolio and design of the drone
  • Communicated the development of the drone to the judges
  • Ensured clear communication between the group and to judges